I paid for an entire week and they required a room deposit. My credit card was compromised so the charge wouldn't go through. I went back the next day to try to get everything rectified and they cancelled my reservation. I still haven't seen a refund, very poor customer service!
James
James,7 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 5 日
Leigh
Leigh,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 17 日
Hôtel simple, bien pour un court séjour .
Petit déjeuner avec peu de choix .
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Nice
Met my needs for the business trip.
JUAN
JUAN,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
Willie
Willie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Comfortable
MICHAEL
MICHAEL,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
Nicole
Nicole,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
Robots in Hospitality
How can they outsource hospitality? There was a woman at the desk, but I had to check in with a computer screen with a person , I think in India, talking to me. It was absurd. I hate the lack of human interaction.
The bed was comfortable enough, but the sheets seemed stained. I think/hope that they were stained and not dirty, they smelled ok. There was a light in the room with no way to turn it on and the shade on the window was stuck in the halfway down position. There was no way to roll it up or down.
I just needed a place for the night so it was ok. That tele check in was the worst. Also had to check out like that. I don't like it at all.
Marie
Marie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
Juan
Juan,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
Smelled so gross. Got the room changed and second room was the same plus a very strong bleach smell. Very run down needs renovation. Smelled lick mold and sewer. The one person who came to investigate the first room didn’t greet or smile. Didn’t get all to me just talked to the guy on the screen. Very odd experience. I called twice after my stay in which we ended up leaving an hour after checking in because it was so gross and was told a manager would call back to discuss a refund. I never received a call or a refund and was extremely unhappy with my experience at this hotel. It was my birthday and we ended up in a gross hotel and had to drive home that night because my son was gagging and was having a hard time breathing in the room.
Christina
Christina,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Easy to get to clean area food all around close to the hospital, where my wife had surgery
Tina
Tina,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
Found towels and pillow cases dirty or maybe stained not sure the ceiling looked like it had a water filtration and it was patched up but not painted and finished
Breakfast was only coffee yogurt muffins and waffle
Beds were comfortable and overall clean
Didn’t like that there is no one in the front desk. Overall very impersonal check in with a machine with someone that may live in another country
Maria
Maria,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Jesus
Jesus,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 1 日
It was near to shopping area. I did not like the kiosk checkin. The breakfast was horrible. They only had waffle, no eggs- first hotel I have been to that did not offer eggs. They also had some muffins which I did not touch and a few oranges and apples.
Donette
Donette,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Electronic check in was weird, but efficient if pre-check in was completed. The person in front of me checking in took forever because they hadn't. Great room for the weekend.
Troy
Troy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Love it!
Melissa
Melissa,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 5 月 18 日
No hot breakfast
They lied to me about having a hot breakfast, stating having eggs bacon and sausage. I called ahead before reservation and asked again at the front desk to get room keys, and having "hot breakfast" on all of the paperwork and doctuments. They ended up only having muffins and cereal and a CONTINENTAL BREAKFAST. Check in was through a kiosk with someone who I doubt was on the property, though it was efficient and made little difference as far as service goes.