We were there 5 days and had issues every day. Day 1 90% of TV channels did not work Day 2 no water afternoon Day 3 no hot water in AM. Day 1-5 tub slow drain. Had to remove stopper. Day 4 towel bar that was cracked on arrival fell off the wall. For the TV, maintenance came but issue persisted throughout stay. He said hotel needed to upgrade their service, so this was a known issue. The day I tried to call about the water, the front desk never answered so I had to walk to the lobby. The front desk staff and maintenance were extremely nice, but having issues every day was very frustrating. There were areas on the wall in the bathroom where paint had peeled off. We stay in Brentwood when we come to Nashville, because it is a very nice area. This stay was not and we will not stay there again. I was also a little disappointed in the exercise area being this was a long stay suite area.
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 1 日
One night was enough.
Room had bad odor and was not super clean. Spider webs, actual spider in the kitchen sink and wrappers from fruit snacks on floor. Bed and bathroom were clean enough. Breakfast was ok.
Debra
Debra,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
Precious
Precious,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Cathy
Cathy,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Martina
Martina,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Had trouble checking in and they charge $10 an hour before 4pm. Meaning if you wanna check in even if room is ready before 4pm, they will charge you. Room it self was ok, chair and couch stained and worn out. Just a bit run down kinda place
Scott
Scott,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
David
David,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 12 日
Bad Place not suitable for family.
I have to revise my review because hotel . Com don’t like people telling the truth . Check in took 45 minutes. Hotel is filthy and staff are incompetent. I have a charge of 179.20 that was charged to my card for no reason . Breakfast is so bad and employees one time did not show up to prepare breakfast so the manager had to do it. Also slots of drug users around and not safe place to stay. Point
Reda
Reda,10 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 7 日
I didn’t like having to load our dirty bath linens every single day and take to the front desk to exchange for clean ones. We were there for a golf tournament and showered morning and night. That was a pain. The room smelled, plus whomever was staying next door, smoked fanatically right outside of their door which carried over into our room, that’s if you weren’t walking through her smoke walking into your room. The least she could’ve done was walk out away from the building. Complex was old, musty and not very comfortable. Wouldn’t stay again and wouldn’t recommend.
Leann
Leann,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
Cathy
Cathy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Cathy
Cathy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
The manager was amazing
Shalonda
Shalonda,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Incredibly disapponted
I booked a two bedroom suite months ago. We drove over seven hours and upon arrival I was informed that they did have a two bedroom suite available and was comped two individual suites. I felt I had no other choice but to take what I was told. When I book a place to stay, I have to study the room layouts, furniture, etc to make sure my husband has multiple sleeping locations for the chronic pain which he endures. The two bedroom suite was perfect! So I was incredibly disappointed when we were not able to stay in the room that I had already booked and paid for months in advance. Needless to say, it was a rough sleepless night. Plus we were on a family vacation and wanted to be all together, another reason for the two bedroom suite. I don’t understand how my reserved suite wasn’t available when we arrived. Just so incredibly disappointed and aggravated!
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Petra
Petra,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 16 日
At first it was fine. I knew that it wasn’t going to be the best hotel in town but we had a big family on vacation together so we needed plenty of space and this “hotel” offered 2 bedroom rooms so we got two rooms. It wasn’t super clean but not terrible.
Brandy
Brandy,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Petra
Petra,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Lakyla
Lakyla,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 13 日
Was a comfortable and spacious room for our family. We appreciated having two bedrooms and two bathrooms as well. The building itself is older and a bit run down. While the surrounding area was convenient in terms of food/gas, etc. the hotel itself needs updating and some maintenance of grounds.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
No thanks - never coming here again.
The room smelled of fabreeze and rotten sewage. Black mold on ceiling and in vents. Floors were filthy and we kept on our shoes at all times. There were no breakfast attendants and the receptionist was upset she had to help get coffee and forks.
Martha
Martha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Petra
Petra,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
It was amazing.I will stay here again.It was good.The service was good and the rooms were clean and events.Were very comfortableIt was amazing. I will stay here again. It was good. The service was good and the rooms were clean and events. The bad were. I will be back next yearvery comfortable.
Elizabeth
Elizabeth,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 4 日
Brenda
Brenda,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 30 日
not the peaceful place it looks
your can hear everything from upstairs, fire alarm went off at 4:30 am and they never picked up at the front desk, the fire department was able to stop it almost 30 minutes after it started, no one came or called to tell us what was going on