I have stayed here 1.5 years ago. Comparing to my last visit, I found the room cleanness has dropped. Could it be due to holiday peak season?
I found hair on the new towels and pillow which isn’t acceptable.
During daily limited house keeping, dirty towels are not collected and left inside the room.
Tokyu Stay Hotel make me feels like home, in room washing machine, cooking set which is really great! Also the Hotel just right next to Donki Store! How convenient it is. Staff service is nice and thanks for room service staff clean the room really perfect. much appreciated
We definitely will be back and see you again!
ありがとうございます