Horrible experience, we constantly had to ask front desk person for house keeping . They would pick and choose when to clean the room or when to take out trash or even replenish new towels . Our first room the fridge was leaking and we did get transfer a new room which the only person with good hospitality there was Lissette. Sheets are dirty and the floor looked like it never had been mop . In all honesty look somewhere else , I only give it one star because of Lisette who took the day of time to assist with these matters
Rafael
Rafael,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
gayla
gayla,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 23 日
Maria
Maria,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 3 日
Worse than expected. Very disappointing. Water on the floor by air conditioner. AC not working properly. Room was very damp and bedding was very damp. Floor and furniture and baseboards and fixtures need replacement. Noisy every night late. Unsafe area. Front desk never responded for extra towels request. Cleaning girl would not give new towels unless we gave her used towels.
Cheryl
Cheryl,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
LUDNER JAMES
LUDNER JAMES,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 22 日
The room door was broken the closet door was broken and the bathroom door . You have a phone in your room but it doesn’t work . The smell of the rooms is bad . The breakfast is not good. The bathroom was moldy and rusted
Jessica
Jessica,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 20 日
Very spacious and comfy bed
Jennifer
Jennifer,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 18 日
felix
felix,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Room and facilities were very clean and had a really nice pool. Front desk lady was very quick and friendly during check in- only disappointment was breakfast- besides waffles, fruit and cinnamon toast not much to offer.
Rebecca
Rebecca,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 15 日
James
James,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Jesse
Jesse,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Lydia
Lydia,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 12 日
VANCESSA
VANCESSA,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Front desk receptionist was amazing and great customer service
Marisol
Marisol,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 11 日
James
James,4 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 11 日
The room was flooded in the bathroom and the sink cabinet was moldy you can smell once you opened the door. Went to get a different room and that room air-conditioning that first night leaked water from inside that our luggage got wet and the bottom clothes got wet.
The house keeper was great help and the maintenance man.
Front desk 2 ladies was nice and helpful but there was one lady who wasnt very nice(red short hair) when we told her there was something in the pool that cut our boy and she blamed his fault to why it happend. Asked for band-aids and that was and argument just for them. Asking for towels was a given as she said Housekeeping was to give us but we didn't need or wasnt in our room at the time.
I do want to say I dont know their story but if one isnt happy w the position they are
Cicilia
Cicilia,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Dustin
Dustin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
Room was ok bed was comfy very little hot water coffee was ok clda been better
Overpriced 4 what u get just cuz ur in Florida city doesnt mean ur hotel is worth that price
lori
lori,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 8 日
had resolve double booking of the same room issue.
shower tub drain very slow.