可以免费取消我在KK 沙坝酒店的预订并获得全额退款吗？

是的，KK 沙坝酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

KK 沙坝酒店有游泳池吗？

是的，有室内游泳池和室外游泳池。

KK 沙坝酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在KK 沙坝酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：11:30。退房时间为 12:00。提供快速入住和快速退房服务。

在KK 沙坝酒店及其附近有什么游览观光项目？

KK 沙坝酒店设有SPA、室外游泳池和健身中心，还有野餐区和花园。

KK 沙坝酒店店内或附近是否有餐厅？

是的，有 2 家店内餐厅。

KK 沙坝酒店周边区域环境如何？

KK 沙坝酒店坐落于沙坝中心，仅需 8 分钟步行可至沙坡站，13 分钟步行可至沙巴湖。

沙坝KK 沙坝酒店住宿优惠| Hotels.com 好订网

Q: KK 沙坝酒店有游泳池吗？

是的，有室内游泳池和室外游泳池。

Q: KK 沙坝酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: KK 沙坝酒店店内或附近是否有餐厅？

是的，有 2 家店内餐厅。

10/10 绝佳

2024 年 12 月 27 日

I was pleasantly surprised by the exceptional five-star service at KK Sapa Hotel. The rooms were clean and very comfortable, and the bathroom had great water pressure and temperature, perfect for a hot shower after a long hike. We stayed during Christmas, and the hotel had a wonderful festive atmosphere with beautiful decorations. On Christmas Eve, they offered complimentary mulled wine, gingerbread, and fruits in the lobby for an hour, which I really appreciated. The hotel also has a gym and a pool, and despite the cold winter in Sapa, the indoor temperature remained very warm. One of the best touches was that we could still shower on the pool floor after checking out, perfect for freshening up after hiking. The hotel is impeccable in both hardware and service, and the breakfast buffet had a wide variety of delicious options. Highly recommended!

Cheuk Fai，3 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 8 月 14 日

Hsu-Ting，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2022 年 12 月 12 日

Clean and nice service. Just noisy a little at night.

Hsiu Hua，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2020 年 11 月 26 日

Highly recommended

Highly recommend, great view from balcony, thanks Son Anh. Nice location and staffs are all friendly.

2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 2 日

Hotel de très grande qualité, bien équipé et proche de la ville par l'accès sur l'arrière au... 15eme étage! Petit déjeuner buffet d'exception très varié et piscine couverte bien agréable pour se détendre en fin de journée après de longues marches. Les chambres sont spacieuses, propres et bien équipées et que dire de la vue sur la vallée, la ville et le mont Fansipan, exceptionnel.!! Le personnel est au petits soins et toujours prêt à aider. Je recommande vivement

Laurent，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 27 日

namhyun，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 25 日

My stay was Amazing! The food was delicious! Customer service excellent. Perfect

Sylvia，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

James，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 16 日

Michael，2 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 10 日

Rooms in 17th floor smell

We stayed at KK Sapa Hotel in September 2025. Although it is advertised as a 5-star hotel, our experience did not meet expectations. Upon entering our first room on the 17th floor, we immediately noticed a strong, pungent smell resembling urine. The smell was not coming from the bathroom but was strongest at the entrance. When the staff delivered our luggage, we asked about it and were advised to contact reception. A staff member came to check, acknowledged the smell and inspected the carpet, but the source could not be identified. The hotel sprayed an air freshener into the room while we went out for dinner. When we returned, the same smell was still very strong. We called reception again; they agreed to give us another room but said that because this was a “better” room than our original one, we would have to change back to our original room type the next day. This new room was on the 10th floor. In the morning we were told to vacate this room by 12:00, but at the lobby we were informed that our third room would only be ready at 14:00. When we finally received the third room — also on the 17th floor but a few doors away from the original — the same urine-like smell greeted us again. After experiencing the same strong smell in two separate rooms on the 17th floor, we began to suspect there might be a mold or moisture problem in the building’s upper-floor structures.

Siiri，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 6 日

Flott hotell, store og fine rom. God service. Litt hard seng. Veldig god frokost, stort utvalg og meget god mat. Resturanten var helt middels, stor lokale med få gjester fører til at det blir litt upersonlig. Maten var grei, men fikk ikke beskjed av betjeningen at man burde bestille grønnsaker og ris til kjøttretten. Spiste ute resten av oppholdet.

Kristoffer，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 29 日

marie，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 24 日

5 estrellas en Sa pa.

Hotel con vistas impresionantes. El trato del personal maravilloso. Cerca del centro. Se puede salir por la planta 1 o directamente desde la planta 15. Tiene todo tipo de comodidades. Totalmente recomendable. La habitación 1503 muy bonita.

José Ramón，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 14 日

SHIN，1 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 1 日

Thomnai，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 30 日

Teresa，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 27 日

Kidong，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 22 日

Veldig bra service, fantastisk utsikt.

morten，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 21 日

남편과 함께 자유여행으로 방문했는데 호텔도 깨끗하고 직원들도 모두 친절해서 여행하는데 불편함이 없었어요 조식도 종류가 다양하고 맛도 좋았어요 선월드 모노레일 타는곳까지 걸어서 7분정도면 충분 했어요 호텔 입구가 1층과 15층 두곳에 있어서 차를 이용할때는 1층 로비를 이용하고 도보로 이용할때는 15층 로비를 이용하면 편리해요. 모하나도 15층으로 나가서 우측으로 내려가다보면 코너에 있어서 도보5분이면 갈수 있어요 발코니에서 바라보는 경치는 정말 환상적에요 100% 재방문 의사 있어요

Jeong soon，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 17 日

Hotel staff were all polite and friendly. Special thanks to Hanna at reception for her great service and warm smiles when we checked in and just before we left. We were lucky to have a room on the seventeenth floor so had great views. Room itself was spacious and comfortable with good quality fittings and appliances. Great shower and there was also a separate bath. Breakfast options were many including beef or chicken noodle soup and egg station. It can be busy with Asian tour groups so I would recommend going either early or after 8.30 am. Location is handy with a few good restaurants very close and only a five minute walk to the town centre where all the action is, along with loads of more food options and plenty of clothing shops.

Andrew，6 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 13 日

모든 것이 만족

아주 좋아요!!!

Sangjun，4 晚结伴旅行

Hotels.com真实住客点评

6/10 好

2025 年 7 月 5 日

View was spectacular!!!!! Room was large and comfortable, service we good overall except for pushy front desk man who would only allow us to book anything through him, wanted high prices and limited options. We say no, he kept pushing for more to be booked. We booked first private car and tours through him, the driver never went to 50% of places was supposed to stating that it didnt look good. Yes weather was a bit misty, but we wanted to see the waterfalls…wasnt allowed to. Then was late picking us up at Fancipan, we had to wait for his “brother” to get us cause had car problems. Yet after all this, doorman would not give any discount or hear concerns. Shrugged and said price firm. Water….had no water each morning for a good 5-10 minutes. Turn tap on and hear it gurgle, hiss, spit…everything but flow water out of any tap, then once it did, you either had a LAVA HOT shower or ARTIC ICE one….there was no in between. You pay for view here, nothing else. I believe you can find better value and hotels

Larry，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 25 日

Anh Tuyen，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 14 日

Comfortable and Convenient Location

This hotel was comfortable and was conveniently located near all of the places we wanted to see. It had a nice big functional bath tub and a comfortable (by western standards) bed. My only complaint is that the aircon seemed to shut off at night (which we actually think might have been because of a light switch we turned off near the door? Unsure) but it was a hot sleep.

Shaina，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 13 日

Could not really fault anything about this hotel but recommend you get a balcony for the outstanding views of the rice fields.

patrick，2 晚家庭旅行

Expedia真实住客点评

KK 沙坝酒店

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可以免费取消我在KK 沙坝酒店的预订并获得全额退款吗？

KK 沙坝酒店有游泳池吗？