The Hotel staff overcharges me the other two nights. I call them and email them. They don't give me any response.
Tzuhui
Tzuhui,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 6 日
Charged extra $20 since i booked from hotels.com. Roaches on the bed.
MANIKANTA SWAMY
MANIKANTA SWAMY,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 24 日
Staff was friendly, I had to fix a clogged toilet, sink drained slow, light switch didn't work, come back from work and my door was open, didn't find anything missing. Hope next weekend is better
Donald
Donald,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
It was ok for a cheap hotel
Jacqueline
Jacqueline,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 20 日
It was hot in the room at first. There was trash under the beds. The shower head was unclean. The customer service rep charged me a $12 service fee because I used a 3rd party booking site. So I basically paid full price for the room. They also wouldn't give us enough towels for thw amount of people in the room. There was 3 people and we would've had to use the towels then go down stairs and switch them out
Shemeka
Shemeka,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 17 日
Very Bad Experience.
Rooms was smelly,
Blankets was dirty/Marks on blanket.
Oven was not working.
TV was not working.
Breakfast.
I saw clearance tags on the donuts boxes.
After all the above things. They Charged extra $30 per night in the name of service charges.
Rizwan
Rizwan,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 30 日
When I arrived in my room there was dog crap on the ground by the door and the bed wasn't made. The TV didn't work until the next day.
SUMMER
SUMMER,5 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 2 日
The lady at the front desk was really nice. Other than that. No comments.
Zebunnesa
Zebunnesa,2 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 29 日
Sarah
Sarah,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Loved it
David
David,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 21 日
Elevator did not work. Staff not responding. We left early even though we had prepaid.
theodore
theodore,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 15 日
Bad customer service
Not a good customer service at all , don’t go to this place please
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Great customer service, keep the good job.
Jin
Jin,4 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 9 日
Parwez
Parwez,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Hoang Tuan
Hoang Tuan,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 1 日
Horrible me cobraron d más y el trato super mal .. además de no responderme cuando les escribí
Jose A
Jose A,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 7 月 31 日
Good
saji
saji,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 27 日
True to charge unexpected fee
Asked me if I will be willing to pay $10 more for an upgrade to 2 queen beds room even though I placed the order for a 2 queen beds room. When I refused to pay extra they then said that I have to pay $50 for deposit which is unfriendly to me. It took six days for the credit to show up in my credit card.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 14 日
I book for me and a guest i get there they say only one person can stay in a room. When i registered for two. No pool as i. Pic
Randy
Randy,1 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 12 日
Anil Reddy
Anil Reddy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 6 日
Great stay
Jennifer
Jennifer,7 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
The check out service was unprofessional very unprofessional