We first entered our “premium king" room we were inundated by the smell of DOG! We have been pet owners all of our life but this was awful. We called the front desk after realizing even opening the windows did not help. They offered us a room on the third floor where "NO Pets are allowed" But it would not be the "premium king". So we moved to the king room, and the room itself was 100% better, remodeled, larger TV and the bathroom was updated, so that was nice. Three minutes after settling in to watch the world series game one. Across the hall on the floor where no animals are allowed came a constant bark! Picked up the phone again, ohhh there are not supposed to be any dogs! The barking stopped. After our Dodgers lost, we headed out for dinner, to pass 2 more large dogs being walked to their rooms on the third floor. Deceptive to say the least! The hotel is not as pictured, very ran down from a few years ago. Appears to be a homeless camp out back and the entrance door did not lock to the outside. Upon check out very cold and unfriendly. Honestly in the hundreds of stays this was in our top five of the WORST! Sad, especially as they host the wonderful chocolate festival and have a lot of potential to be an upscale hotel. Definitely overpriced and would not recommend. Bed was comfortable and the TV was nice. The room was not clean including a large clump of hair on the bathroom floor, tp in the peep hole and the shower drained very slow you had to stand in 2 inches of water.