Just HORRIBLE! Roaches under the sheet as soon as my mother pulled her sheets out we called the front desk they asked to see it as if we were lying. Supervisor came pick the roach up with his fingers and threw it away. I asked how could they accommodate us, they suggested putting us in another room after I told him I seen more bugs I told him I rather be refunded. Manger told me he could not do it being that I reserved through Expedia. I called Expedia and they noted and offered me $25 credit and stated that my money would be refunded in 72 hours. They were no help, very unprofessional and tried to convince me to stay with roaches, stink bugs etc. it was definitely a NO for me!
Rashida
Rashida,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 9 日
Nancy
Nancy,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 30 日
Median thoughts
After some time trying to find a room within the hotel w/o a molded smell, staff did accommodate and was helpful and accessible throughout the stay. Decent hotel that needs an upgrade. Was told initially of a $30 pet fee for the whole stay then at arrival was told it was $30/day. Otherwise no other issues.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Tina
Tina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Tina
Tina,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 22 日
Good friendly place
Tina
Tina,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
Tina
Tina,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 27 日
Brandon
Brandon,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Marie
Marie,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 20 日
Stephen
Stephen,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 19 日
Kevin
Kevin,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 16 日
It took three rooms to find one that was halfway clean, but there was still nutshells on the floor. First room was terrible. Trash on the floor, bathroom door wouldn’t move because the tracks were gone, chair had something all over it. Went to the office to report it. He handed me another key card and told me to go check this room. There was trash on the floor in it as well.
Tommy
Tommy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 11 日
Tina
Tina,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 9 日
Breakfast gone 7:45...Pool needed serious attention. Could not....Would not...Swim Yuk...
Mary
Mary,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Hotel supriu nossas necessidades, agradecemos aos atendentes que foram muito solicitos, quarto limpo, roupa de cama e toalhas limpas, foi tudo muito bom
真实旅客
8 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 23 日
It was ok very reasonable price
Tina
Tina,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 23 日
This stay was horrible. The base was uncomfortable when you take a shower water it’s all over the floor. The toilet was hard to flush and then there was no breakfast. I really believe that my family should get a discount or some kind of reimbursement for this horrible stay.