Friendly staff but very tired rooms in despearate need of renovation. Decent breakfast.
neil
neil,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 5 日
Very helpful staff. Hotel lobby was very hot.
Gemma
Gemma,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 29 日
Perfunctory. The bed was a flat thing to sleep on. The gap where the curtains didn't quite cover the windows didn't enhance the sleep experience.
The shower was an old affair with a mechanism that only held the head in place after much faffing about.
Overall an average stay in an average hotel.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 26 日
We feel elderly people would have trouble getting in and out of the bath to shower. The sides are extremely high.
You have to be very mindful when doing so.
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 23 日
It was a night from hell. The fire alarm went off on three separate occasions in the middle of the night and meant that some people couldnt get back to their rooms because the lifts stopped working. We even debated leaving in the middle of the night and driving home.
Katie
Katie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 20 日
Nice
Oluwakemi
Oluwakemi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
Conveniently located at walking distance from the train station Southampton Central and just a few minutes away by cab from the Mayflower cruise terminal where I boarded QM2 the next day (7£ for the ride). The room was spacious enough, quiet. Checkin was quick, staff was friendly and efficient. Checkout was even quicker, just had to drop the room card in the checkout box
Valerie
Valerie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
Reception staff, very pleasant and welcoming. Helpful with car parking.
Julie
Julie,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 13 日
Terrible room was so cold cancelled after first night bed was comfortable only bonus....staff were lovely but hotel was not for me...
Dana
Dana,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 12 日
Terence
Terence,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 10 日
Per Erling
Per Erling,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 9 日
Staff were super nice and attentive.
Vivian
Vivian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Phillipa
Phillipa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 3 日
Everything was just ok but had trouble on last night of a domestic fight next door and nothing done about it and no compensation on a major lack of sleep before cruise:(
cindy
cindy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
Room damp and neglected. Only 2 towels.
Bed HARD. One flat pillow each.
Natalie
Natalie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Lenor
Lenor,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 1 日
Air conditioner not working
Hing Tong
Hing Tong,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 29 日
Room was really cold and the heater we were given was not adequate. the shower head was covered in black mould . The furniture was badly chipped and worn. Continental breakfast was terrible and not as shown in your advertisement.