Have stayed at this location many times but this time the employees seemed exhausted and frustrated. The hotel looked a bit run down. Just looked like a business in trouble-sad was such a great place!
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Eric
Eric,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Jill
Jill,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Fantastic stay at the Magnolia
Fantastic place in downtown Omaha. Friendly staff and impeccable service. It was a beautiful historic building only step away from the Old Market area.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Corey
Corey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Matt
Matt,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 26 日
Eric
Eric,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Abraham
Abraham,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Excellent staff! Free shuttle service, BEAUTIFUL!
The hotel is lovely yet aged. Carpet could use an updated. Staff was absolutely spectacular! We did have an issue with our first room. We were quickly and efficiently switched to a new room that was a bit more spacious as well as received an apology. The staff everywhere in the hotel were very welcoming and helpful. The shuttle service came in handy numerous times and all of the drivers were wonderful! Especially Izzy! Thank you for the great stay. We definitely enjoyed the 8pm cookies! The hotel is in a great location to downtown. Carrie at the front desk was more than helpful and very careful with our family’s safety when it came to making new key cards for us. Also thank you to the char tender (blonde male) for filling a cup of milk for our our baby when we couldn’t get a gallon at the mart down the road. You saved our lives! Thank you everyone at Hotel Magnolia I hope we have an opportunity to visit again!
Abraham
Abraham,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Family Getaway
This Hotel was great family friendly and accommodating. The Room was clean and very updated. The staff went above and beyond expectations. Will stay again when in Omaha.
Allan
Allan,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 24 日
Front hotel staff was not very friendly or accommodating. We arrived for check in around 3:10 and asked if we could get in prior to the 4pm check in time. They asked for my cell and I said we would just wait. I was told it should not be long probably a few minutes, so we waited in the lobby. While we waited we watched several people with no reservation show up and check in to a room immediately and others with a reservation show up and get their keys immediately.
While we waited the staff chatted with each other and did not address us once. Finally at 3:55 my husband went up to ask about our room questioning that others have shown up with and without reservations and no one else waited for a room. We were then told he could switch to a different room to get us in a room right away. Why this wasn’t offered at check in and we waited for so long is a mystery. The staff at the desk was not very friendly or accommodating. I chose to change and cancel our next two bookings at the hotel to find one that has more of a customer service attitude.
The resturaunt was good and staff was excellent as was the room attendant and room service.
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 23 日
Worn out and in need of refurbishing...
Worn out and desperately in need of refurbishing. The bathroom barn type door was so hard to operate you needed both arms and to put all your weight into it. Beds were lumpy. Toilet ran incessantly. Everything just looked tired. The staff was friendly and helpful. The restaurant staff was hard working and flexible with dietary limitations. Food was pretty good.
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Tom
Tom,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
So pretty
Nice place. Would def book again if ever in the area. Warm cookies and milk at night was so nice. They were extremely pet friendly there! Paying for overnight parking was a surprise but it was fine!
Tammy
Tammy,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 20 日
Go Somewhere Else
Parking is $32 a night so let’s start there. The on-site restaurant had horrible service and no they were not busy. Just poorly run. Free coffee in the morning lobby was empty and never refilled. Front desk staff lacked friendliness. Won’t be back and we frequent the hay market often.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Marjorie
Marjorie,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Magnolia Hotel Stay
My room was clean and it was quiet at night.
CHERYL
CHERYL,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
Meh.
The people tried really hard. Front desk, valet, some wait staff tried really hard. The rooms were subpar…one set of towels, limited selection in room coffee bar, limited toiletries in bathroom, no room service. Really wanted to love it but wait staff in restaurant seemed stretched and unable to keep up. Glad we tried it but won’t return.