Located near Ohio State University, Best Western Hilliard Inn & Suites offers a convenient stay with free full breakfast and dry cleaning/laundry services. Connect to in-room WiFi, unwind at the indoor pool or get energized at the gym. The helpful staff has left a lasting impression on previous guests.
Greater Columbus Convention Center - 13 min drive - 19.5 km
Schottenstein Center - 13 min drive - 9.9 km
Ohio Stadium - 14 min drive - 10.6 km
Getting around
John Glenn Columbus Intl. Airport (CMH) - 23 min drive
Restaurants
7 Brew Coffee - 19 min walk
Taco Bell - 3 min drive
GetGo - 3 min drive
Wendy's - 19 min walk
Habaneros Fresh Mexican Grill - 7 min walk
About this property
Best Western Hilliard Inn & Suites
Best Western Hilliard Inn & Suites puts you within a 10-minute drive of Ohio State University and Hollywood Casino. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Also, Greater Columbus Convention Center and Schottenstein Center are within a short drive. Fellow travelers say good things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
60 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free full breakfast each morning 6:30 AM–9:00 AM
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Handrails in stairways
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
LED television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard
Frequently asked questions
Is there a pool at Best Western Hilliard Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Best Western Hilliard Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Hilliard Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Hilliard Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Hilliard Inn & Suites?
No, this hotel doesn't have a casino, but Hollywood Casino (9-min drive) is nearby.
What is there to do at Best Western Hilliard Inn & Suites and nearby?
Best Western Hilliard Inn & Suites has an indoor pool and a fitness center.
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Reviews
Best Western Hilliard Inn & Suites Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Location
9.2
Staff & service
8.8
Eco-friendliness
9.0
Property conditions & facilities
What guests liked
Breakfast was a highlight with many nice options and great variety. (55 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bed
Children
Family friendly
Location
Couch
Zoo
Coffee
Reviews
10/10 Exceptional
Sep 3, 2025
Great location
Clean and quiet rooms. Well lit parking lot. Plentiful breakfast. Safe location in the heart of commerce. Plenty of good restaurants within walking distance.
Jon
Jon, 1-night trip
10/10 Exceptional
Aug 3, 2025
Clean room!
Our room was great. Clean and comfortable.
Jessica
Jessica, 1-night trip
10/10 Exceptional
May 4, 2025
Great rates, clean, and delicious breakfasts
Kristie
Kristie, 2-night trip
10/10 Exceptional
Mar 2, 2025
Great place to stay..
Robert
Robert, 1-night trip
8/10 Very good
May 7, 2025
Reasonably priced, decent hotel for our brief stay.
Randall
Randall, 3-night trip
8/10 Very good
Jul 7, 2025
Good stop on our road trip
a quick stay - just passing through - but the beds were comfortable with lots of pillows! Clean room and staff was friendly!
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Jul 7, 2025
The staff was very helpful and the hotel very clean. Our room was very spacious.
tiffany
tiffany, 1-night trip
8/10 Very good
Aug 20, 2025
Moldy air conditioner
Well run hotel with friendly staff but moldy smell in room from air conditioning
Jeffrey
Jeffrey, 1-night trip
10/10 Exceptional
Apr 26, 2025
Yes
Nice stay.
William
William, 1-night trip
8/10 Very good
May 19, 2025
Nice, quite place to stay. Good breakfast.
Katarzyna
Katarzyna, 2-night trip
8/10 Very good
Jun 22, 2025
Service was incredible
Steph
Steph, 2-night trip
10/10 Exceptional
Mar 10, 2025
It was a very nice stay.
Amy
Amy, 1-night trip
10/10 Exceptional
May 9, 2025
Heading north
Very pleasant, nice large room, wife enjoyed the pool.
Verified traveler
1-night trip
10/10 Exceptional
Apr 22, 2025
The location was perfect for our stay. Lots of shopping and dining around and just a short drive to our destination which was Columbus zoo
Kansas
Kansas, 1-night trip
10/10 Exceptional
Jun 1, 2025
This is one of the best hotel stays we have had. They were friendly and allowed us to use the dining area for our supper. We traveled with14 people and that made it nice.
Kendra
Kendra, 2-night trip
10/10 Exceptional
Jun 14, 2025
Very nice to access to workplace
Junpei
Junpei, 6-night trip
10/10 Exceptional
May 18, 2025
Good value for the price! Would stay again!
Mary
Mary, 1-night trip
10/10 Exceptional
Mar 23, 2025
Stayed with 2 young kids, we had a great experience.
Kayla
Kayla, 1-night trip
10/10 Exceptional
Feb 6, 2025
Great place
Sandee
Sandee, 1-night trip
10/10 Exceptional
May 20, 2025
Good for a Little R&R
We were looking for an overnight getaway for Valentine's Day and this was a great hotel for that. The bed was in very good condition, the room was very clean, and the bathtub was nice and spacious.
Kay
Kay, 1-night trip
8/10 Very good
Jun 19, 2025
It was good! We enjoyed our time there. The staff was friendly and help with any question we had. The pool was nice. Breakfast was good we just like to have bacon more days instead of sausage.
Catherine
Catherine, 4-night trip
10/10 Exceptional
May 17, 2025
Front desk greeted us politely as soon as we walked in and was very helpful at explaining options around the area.
Melissa
Melissa, 1-night trip
10/10 Exceptional
May 26, 2025
Very nice location and easy access to highway. The room was very clean and comfortable. The breakfast offered a good variety. The front desk crew was so friendly! I'd definitely stay here again!
Jill
Jill, 2-night trip
10/10 Exceptional
Jun 17, 2025
Air Fresheners Needed
Besides the very strong smell of marijuana in the lobby and hallways I thought the hotel was very good for the price we paid!