Although arrangements were confirmed in advance and they had all my information they couldn't find my reservation. also, we had asked for extra pillows (medical issues) they did not have them.
the front desk was empty for mor than 20minutes and the person came in the front door carrying her food.
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Wagner Luis
Wagner Luis,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 12 日
Poor stay
Lachelsea
Lachelsea,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 5 日
Microwave didn’t work few other smaller thing overall great place
Nolyn
Nolyn,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Valerie
Valerie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 15 日
If you can afford better, book elsewhere!
I came here for business purposes and the front desk wasn’t helpful at all, especially the Middle Eastern guy who was there with the bob length hair. I asked for a receipt that I needed for work and he told me that he couldn’t print it out, which is something I’ve never experienced at any hotel. The cleanliness is very sub par and the rooms smelled old. The AC changed its temperature on its own so yea, if you can afford to book elsewhere, DO IT! I will not be returning to this hotel and I hope my review helps someone because yes, I’m sure there are other hotels who will offer WAY more for you than this one. Only book here if it’s a last resort and you cannot afford to go elsewhere.
Alishia
Alishia,5 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 15 日
Outdated
Hi, we needed a place to stay for the night and the check in process was great! However, the room smelled like old like mold. The tv did not work and the beds had stains. We asked to be moved and Ms. Leslie was very kind to move us to an okay room but this hotel could use a DEEP cleaning and new linen. Thank you Ms. Leslie for your hospitality, God bless you.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 14 日
Hongjoon
Hongjoon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Bonnie
Bonnie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 30 日
Room was very damp with high humidity and there was loud banging noise from 12AM-3AM that disturbed sleep
Scott
Scott,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
One night stay
Very friendly staff. The gentleman at the front desk was very polite.Very quiet and clean rooms.
rozzell
rozzell,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
A Hidden Birmingham Gem
The staff are super friendly and professional. Loved the entire experience. Room was really clean. Comfy beds! Definetly would return again.
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
My
My,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
It was good. Staff was friendly.
DeQuari
DeQuari,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Danielle
Danielle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 25 日
It was good
Krystle
Krystle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Two night stay for baseball tournament.
Staff was nice and very helpful.
Rooms were not as nice as pictures on website. Very outdated and needs to be updated. Beds hard as a rock. Shower would not drain and made tub feel grimy. Pool was packed the whole time. Smelt like ALOT of chlorine.
Breakfast was not accessible due to so many people in a small area and not enough seating and ten people in line for one waffles maker.
Overall 5/10
Krista
Krista,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 15 日
Pictures are deceiving, Hotel is a pain to get in and out of. Did not feel comfortable staying there, cancelled after 3 mishaps while checking in.
Livia
Livia,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
The property was very clean and smelled Fresh throughout the building, also it's prime location made it easy for dining and shopping for whatever you were looking for, as well as easy acces for pickup from Lyft/Uber etc.