Liked:
Allowed cats
Breakfast: nice variety both hot and cold, wish for longer hours esp weekdays
Location: easy on/off to highway, easy to find, easy in/out,
Quiet: parking lot pretty full and barely heard anything inside the hotel(or from outside either)
Everyone I dealt with was pretty decent and accommodating. Most of my complaints were not their fault, and they did their best to fix it. Disappointed the manager wasn’t there.
Didn’t like:
During a four night stay I had to move three times.
Room#1 stunk of smoke. Changed rooms before unloading the cart.
Room#2 was not the Double King I had reserved, in fact I think it was a full, not even a queen size bed—and extremely uncomfortable. Didn’t realize how much until I was sore the next two mornings.
Room#3 looked to be a double king size, (well laid out as the others were too), but the door when leaving had to be slammed shut or it would not lock and pop open. When entering, trying to deadbolt it required almost weightlifter strength—I showed this to the front desk guy and his reply was that the top lock worked and no one would get in. I politely told him don’t ever tell a woman traveling alone one lock is enough. There was a problem with the fridge (mini), once discovered it was taken care of quickly and easily.
Overall, not quite the relaxing restful stay I was hoping for—though the nice clean pool helped a lot—and it could use some updates, I still would consider it a contender next trip to Ottawa/Starved Rock.