6/10 好
2025 年 12 月 6 日
I let the staff know the first morning after we arrived that there was water leaking from the celing or vent in the bathroom and they said they would make note of it. also the bed we was in was very noisy with squeeks and metal scrape sound every time you moved, again they would make note of it but it was like they already knew and did not ask for my room number at all. We went out all day came back and went to sleep. Next day it was leaking again and since it was doing it all night and was leaking on towel there, we discovered it smelled like urine! I was going to be checking out that day so we packed and went eat breakfast, which was very good by the way, one of the reasons I picked this hotel. I let the lady know at the desk (different person) and just got a blank stare again and that she will inform the management. Did not ask for my room number or writing anything down. so I asked her does she need my room number which she replied "sure".
We wiped down the toilettries that the urine from above got on before packing and left.
The other bed was comfortable and the rest of the room was good but the one bed that woke everyone up every time you even moved an arm and the urine coming from upstairs room are the complaints.
April
April，2 晚家庭旅行
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