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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4.0 star property
Costa Mujeres beachfront property with 4 outdoor pools and spa

Choose dates to view prices

Experience the ultimate Cancun getaway at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Indulge in a swim-up bar, private beach massages, and yoga classes on site while enjoying helpful staff highly praised by guests.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Beach umbrellas
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate sitting area
The current price is CNY1,806
CNY2,240 total
includes taxes & fees
May 18 - May 19

Why we love this property

Secluded sandy shores
This all-inclusive property sits on a private white sand beach. Guests receive beachside massages under lovely beach umbrellas.
Blissful spa getaway
The full-service spa offers facials, massages, and nail treatments. Guests can enjoy yoga classes and the fitness room, or find peace in the garden.
Feast on global flavors
International cuisine meets Japanese delicacies at this hotel's restaurant. A cafe, bar, and free buffet breakfast complete the culinary journey.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for STAR Class Producers Three Bedroom Suite

View from room

STAR Class Producers Three Bedroom Suite

  • Garden view
  • 389 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

  • Garden view
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Terrace/patio

STAR Class Producers Two Bedroom Suite Swim Out

  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Entourage Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | View from room

STAR Class Junior Suite Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Junior Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite One Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Out

9.0 out of 10
Wonderful
(25 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Terrace/patio

STAR Class Directors Suite One Bedroom Swim Out

  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(69 reviews)
  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

Entourage Suite

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for STAR Class Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite Swim Out

7.0 out of 10
Good
(11 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for STAR Class Producers Two Bedrooms Suite

View from room

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Bar (on property)
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  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very Good, 742 reviews
The price is CNY1,950
CNY2,415 total
includes taxes & fees
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About the neighborhood

Map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Kulinarium Riu Latino - ‬3 min drive
  • ‪The Shores Restaurant - ‬1 min walk
  • ‪Restaurante Grill - ‬8 min walk

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. So Cal Gourmet Emporium serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 648 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's games

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Dining

So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.
La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 35.193 per person, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 003-007-003963/2025

Also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?

Yes, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Sorry, there's no onsite parking at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort.

What are the check-in and check-out times at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.

What is there to do at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort and nearby?

Onsite recreation at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a private beach and a health club, as well as spa services and a garden.

Are there restaurants at or near Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, So Cal Gourmet Emporium offers international cuisine.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort like?

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort is in Costa Mujeres Resort Strip. Popular attractions include Ultramar Ferry Puerto Juárez, which is 16 minutes away by car.

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Reviews

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

7.8

Good

8.4

Cleanliness

8.4

Amenities

8.2

Staff & service

8.2

Property conditions & facilities

Popular mentions

Food
Service staff
Room
Restaurant
Family friendly
Beach
Children
Buffets
Booking
Entertainment

Reviews

Verified

10/10 Exceptional

Ocean view, clean room. Family friendly
Emilia, 1-night trip
Verified

10/10 Exceptional

We had a great family vacation at Planet Hollywood in Cancun. The resort was a lot of fun & we enjoyed the lazy river, fast drivers & family pool activities. The Italian, steakhouse & Teppanyaki restaurants were very good. The tours we booked (Isla Mujeres & deep sea fishing) were excellent & we had no issues other than a bit of seasickness. Our Expedia ambassadors (David & Dana) were top quality & so helpful. Highly recommend. Thanks for the great trip in the sun!
Janel, 7-night trip
Verified

10/10 Exceptional

Excellent service, we enjoyed a lot our vacations. The food, the services, the people but especially the Expedia ambassadors were amazing.
Ana Cristina Gamez, 6-night trip
Verified

10/10 Exceptional

All the above as well as great service and friendly staff.
Tim, 7-night trip
Verified

8/10 Very good

Liked the movie theatre and food.
Cheryl, 7-night trip
Verified

10/10 Exceptional

Check in was smooth and easy, the room was very nice, staff were so nice. David our expedia ambassador was so helpful and made sure everything was perfect and so special for our stay.
Amy Lee, 6-night trip
Verified

10/10 Exceptional

A Good family Resort !
Alberto, 1-night trip
Verified

10/10 Exceptional

Very clean rooms. Staff was amazing. Dana and David were very attentive and friendly taking care of our needs. Food was delicious.
Angelica, 4-night trip
Verified

8/10 Very good

Staff was good and our 2 reps from Expedia made the trip for us! David and Dana were exceptional and went above and beyond for us!
Sarah, 7-night trip
Verified

10/10 Exceptional

Staff - specifically Dana, my Expedia concierge who went out of her way daily to make my stay wonderful.
stephanie, 10-night trip
Verified

10/10 Exceptional

Had a great stay we had to concierge dana and david was amazing anything asked for was made available one night we did lose power and got hot but was fixed n next hour after we woke up
David, 4-night trip
Verified

10/10 Exceptional

Our stay was absolutely amazing can’t wait to come back!!!! Everything from the food, drinks and activities were great. Been to Mexico many times in the past but this was the best AMAZING BEACH!!! Our butlers David and Mauricio went out of their way to make everything so special THANK YOU!!!Cant wait to come again
Michael, 7-night trip
Verified

6/10 Good

room was decent, very run down.
Mark, 7-night trip
Verified

8/10 Very good

Dana and David provided excellent customer service.
Saravjeet, 6-night trip
Verified

10/10 Exceptional

Helpful staff. Abundant amenities. Food was okay. High energy vibe. Room lighting a bit tricky.
John, 4-night trip
Verified

10/10 Exceptional

Incredible resort for families. Amazing staff and plenty for the kids to do.
Jennifer, 7-night trip
Verified

10/10 Exceptional

Great food and breakfast
Amar Jeet, 6-night trip
Verified

10/10 Exceptional

The spa was spectacular.
Jarvie, 8-night trip
Verified

10/10 Exceptional

Great room, courteous staff. David and Luis, my expedia reps were amazing!
Elizabeth, 3-night trip
Verified

10/10 Exceptional

This was our first time at Planet Hollywood and we absolutely loved it. From the moment you enter the lobby the staff was wonderful. Our butler Frank was top notch. Leo who works in building 21 was outstanding. Vicente at the adult pool was fabulous. We booked our trip for next year at the same time. Love it here!!
RACHAEL, 7-night trip
Verified

10/10 Exceptional

David from Expedia was the most helpful! He arranged meals. Arranged our transportation to airport and check in every day to see what he could do to help us
Cheryl, 5-night trip
Verified

10/10 Exceptional

The service was amazing and our expedia consierge David and Dana was exceptional for service . Always there ready to reserve our night time restaurants and making sure we have everything. The hotel was amazing food was 10/10. Rooms super clean overall great experience . We had an upgrade vip Star Class so that was cool. Thank you Planet Hollywood . Michel and Monique Abitbol
Meyer, 9-night trip
Verified

10/10 Exceptional

Amazing resort and an even more amazing staff. The place is clean, vibrant, and perfect for families. Every staff member we met was kind, helpful, and genuinely cared about making our stay great. Their service alone makes the trip worth it. Highly recommended!
Abdelrahman, 6-night trip
Verified

10/10 Exceptional

Mauricio/David were excellent and a big help to my family!!
Brett, 7-night trip
Verified

10/10 Exceptional

This resort was a total delight, especially the service from everyone we met. Best family holiday destination. We loved the included buffet meals each day. The great daily shows. The Kids club (thanks Wendy & Alis!). The pool parties, clean beach, New Years show (so awesome!), modern gym, lazy river, grotto bar, excursions, and Expedia perks (thanks David & Mauricio).
Michael, 12-night trip