I have worked for Marriott for a long time; the associate who checked us in did not go out of there way to help as Marriott’s core value. I had reservations for 3 rooms, where I was expecting to check in around 10am with an early $50.00 fee. When checking in due to flight delays at 12:30 ~ 1pm we were charged an early check-in fee on 4th of July (occupancy was probably less than half) for 3 rooms. I politely asked the associate if I can check in early for 1 room with the fee and finish the process for the other 2 rooms so I do not have to drive back, associate expressed that’s not possible. Where managing a Marriott property it was possible as I was there present and the rooms were ready to go. There was another associate male who was present overhead the whole situation did not step in to help as he was shopping on the company computer, the front counter had juice residue which could have been cleaned. I was very disappointed when asked for a managers card, I was told they are locked away and was given card for Kristen Keene who’s a director of sales. Maybe the place is managed by director of sales, reason why it’s lacking in customer service. I do not want anything free nor was paying $150.00 extra to save an hour is hurting me. The attitude of the associate and seeing the standard dropping did, as Mariott once was one of the good hotel who took care of there associates and in return associate took care of the guest. They will not be getting my business or future stays.
Saber
Saber,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
We got the opportunity to enjoyed a PEZ candy convention in the lobby. We weren't expecting that.
Liliana
Liliana,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Online one price for breakfast but facility charged an additional $5 per person. Asked for room service while out and it wasn't addressed until we were back in the room 3 hours later, which was the reason I declined once they came.
Barbara
Barbara,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 18 日
roger
roger,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Our stay was excellent. The staff was very friendly and inviting. The cleaning staff was top notch.
Tarlise
Tarlise,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Everything was great
Rebeca
Rebeca,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 5 日
Robin
Robin,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 1 日
Jazmin
Jazmin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 31 日
We enjoyed our stay at Delta Hotels. The rates were reasonable and the room was spacious.
We had a little issue with the thermostat in our room, but it didn't affect our night.
The location was near restaurants and the highway.
Jenna
Jenna,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 13 日
I stay here all the time very nice place
Banoya
Banoya,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 10 日
Angela
Angela,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 3 日
The property was generally nice, but the properties around it were not. It’s too bad, because if it was in a better location, I would have given it a higher rating.
Brook
Brook,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 30 日
Makia
Makia,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 27 日
The food was cold, breakfast awful, beds too hard. Overall I wouldn’t ever stay here again. Waste of money