The hotel is nice, a little run down. There was a strange swimming lesson going on in the middle of the day (is this normal?) and it was VERY hard to relax by the pool because the woman was shouting so much. Other than that, our time there was great.
Stacy
Stacy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Marcos
Marcos,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
Lawrence
Lawrence,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 15 日
Jenna
Jenna,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Luis
Luis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 13 日
jenny
jenny,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 11 日
The hotel itself was beautiful. The staff at the Front Desk on the other hand was horrible. The first 2 interactions I had they where rude, not helpful at all. Their customer service was non existent they really need to retrain their staff on how to speak to guests. Check in time is 4pm and my room wasn’t ready til closer to 5pm and staff was nonchalant about it.
Cristina
Cristina,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
Brett
Brett,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Christine
Christine,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Daniel
Daniel,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 2 日
Lina
Lina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
had a perfect stay! The staff was incredibly kind and helpful, the room was super clean and comfortable, and the whole atmosphere was peaceful and welcoming. Everything was well organized, from check-in to check-out. Great amenities, cozy vibes, and plenty of things to enjoy around the hotel. I’ll definitely be back!
Lucas
Lucas,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Great base to explore Sonoma County!
This hotel is very clean, comfortable and quiet. It is centrally located in Sonoma County and has a pool, fitness center and restaurant. It is next to a golf course.
Maria
Maria,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 24 日
Bed was not too comfortable was hard to reach service and front desk for over an hour no one answer the phones
Seham
Seham,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
Susie
Susie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Bryan
Bryan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 12 日
LYNN A.
LYNN A.,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
The room was very dated old furniture. Toilet very stained. Shower curtain very old and torn. There needs to be a bathmat or something in the shower. It was very slippery.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 2 日
Joel
Joel,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Terrible front desk staff.
I booked a downstairs room because I have a handicap and it’s easier for me . but when I arrived. I was told that there was no room of the type I booked on the ground floor unless I want to pay $30 extra for each night. They should have given me the room at the price I booked. The handicap parking was a great distance from my room. At no time did anyone offer me any help with my bags or the luggage cart, the person that checked me in had no concern for my well-being whatsoever, definitely was not hospitable, and I don’t think belongs in the hospitality industry.I’ve stayed in many hotels and the attitude of the employees at the front desk has always been helpful and gracious, however, the front desk at the Doubletree by Hilton had no concern and offered no help for me to get my bags to my room, which was a good distance away, and my handicap parking space was also very far away from my room . there were many parking spaces close to the lobby and none of them are handicap access..
Im not used to being treated that way.by anyone in particular somebody in the hospitality industry., particularly from someone in the hospitality industry.
I think your hotel also needs to be more handicap friendly