So we arrived early and were told the room would be ready at 2 or 3 at the latest. So we came back at a bit before 3. Were told room...still not quite there but we can have a seat. He then...I guess his shift ended so he left...so we continued to wait a while. We then went up and asked and they said our room was already ready...and they did not know we were waiting... Ok, then I asked that same guy, on a different day how to become a Hilton member, since the website was having issues, told me to fill out a form and that he will submit it and I will get an email...I am still waiting...maybe it takes time. I also asked and filled out a form at the last Hilton I was at (also downtown but different hotel...never got an email.) Anywho other then that average stay.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Tammy
Tammy,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
QIXING
QIXING,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Multi city Family vacation from UK
Nice hotel in a good location. Made our family stay really pleasant. Rooms were clean, maybe a little smaller than i expected. Staff at front desk and bar were super and extremely helpful
Harish
Harish,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Anne-Justine
Anne-Justine,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Giselle
Giselle,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 25 日
Do not stay at this hotel if you drive a pickup truck!!!
Trevor
Trevor,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 25 日
Ding fa
Ding fa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Everything was perfect!
Brian
Brian,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Attention to details.
Overall was good spot to be but i have some concerns , first regarding cleanliness, the shower was having sticking hair on walls even the ceiling and obviously from previous guest, even in the second day still there after cleaning the room.
Second was not clear charges on room service bill even though the first bill was clear so the amount, but i end up paying 14$ extra that never been mentioned on the intial bill and when i ask the reception they said we dont know why the restaurant keep charging" tray fee " ( not a room service delivery fee) and they will check but never get back . Not a big deal just i wouldn't order if i knew that price.
Hichem
Hichem,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 24 日
Elaine
Elaine,5 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
Fix the coffee and it would be recommendable
Good location. Decent staff. Nice pool.
Better than average experience.
Was with our golden retriever (+$75 fee - excessive!).
Would stay again.
Needs a free coffee cart in lobby as you have to navigate back to the buffet for morning coffee.
Room coffee is Nespresso but those machines rarely work well with the fancy pucks. And powdered creamer provided with what would otherwise be decent coffee (if the machine didn’t suck)
Buffet coffee costs $4.50 for a cup with a lid. Ugh. Over priced. Crappy experience given everything else was pretty good.
You guys can do better.
ANDrew
ANDrew,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
My stay was delightful 👍
The only comment I have is my experience in the dining area for breakfast hosts should be more attentive and I should not be the one cleaning a table so I can sit and have my breakfast poor service other than that experience overall was great!