Unwind at Milan Inn & Suites, where free continental breakfast and a daily manager's reception set the tone for relaxation. Guests rave about the Mexican cuisine at El Gallero Mexican restaurant, which serves up everything from breakfast to happy hour. With an outdoor pool, laundry facilities, and in-room WiFi - this hotel has it all.
Jackson, TN (MKL-McKellar-Sipes Regional) - 38 min drive
Memphis International Airport (MEM) - 107 min drive
Restaurants
Wendy's - 13 min walk
Starbucks - 4 min drive
Coyote Bar And Grill - 5 min drive
Burger King - 3 min walk
Chow Wagon - 3 min walk
About this property
Milan Inn & Suites
When visiting Milan, Milan Inn & Suites is a great choice to consider. For a bite to eat, guests can check out El Gallero Mexican, which serves Mexican cuisine and is open for breakfast, lunch, and dinner.
At a glance
DONE
Hotel size
45 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Free daily reception
Traveling with children
Children's menu
Services
24-hour front desk
Concierge services
Laundry facilities
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Library
Fireplace in lobby
Television in common areas
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Shower/tub combination
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Dining
El Gallero Mexican - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: USD 45.0 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 10 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 25 per pet, per day
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Also known as
Milan Inn & Suites Hotel
Milan Inn & Suites Milan
Milan Inn & Suites Hotel Milan
Frequently asked questions
Does Milan Inn & Suites offer free cancellation for a full refund?
Yes, Milan Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Milan Inn & Suites?
Yes, pets are welcome. There's a charge of USD 25 per pet, per day, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Milan Inn & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Milan Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: 9:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Milan Inn & Suites and nearby?
Milan Inn & Suites has a picnic area.
Are there restaurants at or near Milan Inn & Suites?
Yes, El Gallero Mexican offers Mexican cuisine.
What's the area around Milan Inn & Suites like?
Milan Inn & Suites is a short 2-minute walk from Johnnie Hale Stadium and 17 minutes' walk from First Assembly of God.
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Milan Inn & Suites Reviews
Reviews
4.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
4.4/10
Cleanliness
5.2/10
Staff & service
4.0/10
Amenities
4.0/10
Property conditions & facilities
4.4/10
Eco-friendliness
Popular mentions
Room
Breakfast
Bed
Service staff
Bathroom
Children
Couch
Family friendly
Toilet
Water
Reviews
2/10 Poor
May 26, 2025
The office smelled terrible. We had a non-smoking but I had to use my inhaler. The mattresses were awful and they had paint peels all over outside and so it came in on your feet.
Aimee
Aimee, 1-night trip
2/10 Poor
Apr 8, 2025
The room smells like cigarette 🚬 smoke, and not clean at all they need to update a lot of the things in the rooms
CristinaL
CristinaL, 4-night trip
8/10 Very good
Jun 22, 2024
Old property but good
Samantha
Samantha, 1-night trip
6/10 Good
Mar 29, 2025
The property was adequate; however, there was significant sines of poor maintenance and apparent vandalism. There was two places where there were large holes in the Sheetrock and the toilet constantly ran.
Kevin
Kevin, 1-night trip
2/10 Poor
Oct 30, 2024
The shower curtain was molded, the roof was being redone and it was noisy in the morning and it was unsafe to walk around.
Kari
Kari, 1-night trip
6/10 Good
Aug 10, 2024
Went to get the kidos
Over all we liked the room the pool was closed but it was ok we just didn’t like that the electric outlets were undone from the walls and things was still plugged in and running
Shannon
Shannon, 1-night trip
2/10 Poor
May 12, 2024
Dump
Tommy
Tommy, 3-night trip
4/10 Fair
May 29, 2023
Stinky room
The place is outdated and not very clean. For the money it wasn't worth the stay. My family and I wouldn't stay there again.
David
David, 1-night trip
2/10 Poor
Sep 16, 2024
Tons of water damage in the hotel room mini fridge didn’t work and even tho when booking the room it said continental breakfast they do t actually serve breakfast
Brandon
Brandon, 1-night trip
2/10 Poor
May 6, 2025
The properties pictures and descriptions were not the same once on the property. On line there was reference of breakfast. However, when checking in my wife as the receptionist when is their breakfast and he replied that they uave not served breakfast since COVID. Next, I had to keep adjusting the flushing flapper in order to fill up with water. Also, I had to put one of the toilet seat bolts/nuts back on as it was laying in the cubby above the toilet. There was fecal matter on the wall and door next to the toilet. Also, the washclothes looked soiled like never washed completely after someone wiped their butt on. One of the worst places we have ever stayed and we have traveled through many third world countries.
Mike
Mike, 1-night trip
2/10 Poor
Apr 27, 2023
Horrible place to stay for the rate they charge. Ceiling was cracked and water was leaking on the bed
Ace
Ace, 1-night trip
2/10 Poor
Nov 19, 2023
Bed bugs and blood
Juan
Juan, 2-night trip
8/10 Very good
May 7, 2023
They did not have a breakfast as stated on your site.
David
David, 1-night trip
2/10 Poor
Jun 27, 2024
Beware
The toilet was stopped up since day 1, I broke out on my arms so I believe they had bed bugs, we had to constantly plunger the toilet. We had to wait in the lobby forever for someone to come and assist us. Never again will I pay 356$ to this hotel again.
Peggy
Peggy, 3-night trip
4/10 Fair
Jul 26, 2024
nice area
Door would not shut/lock on first room
No A/C in second room
Wayne
Wayne, 1-night trip
4/10 Fair
Mar 5, 2023
The carpet and couch were dirty. The toilet is small and I could barely fit everything I needed to over the hole in toilet seat!
John
John, 3-night trip
2/10 Poor
May 1, 2024
I didn't even sleep in the room!
I didn't even sleep in the room!
I wasted money the room smelled bad, carpet need to be pulled up an the paint on the walls was peeling. After I saw this myself I look at reviews an they all where bad. Reviews said they had bed bugs!
Cleopara W
Cleopara W, 1-night trip
2/10 Poor
Feb 29, 2024
Bed sheets were not washed and there was blood on the sheets.
Shane
Shane, 1-night trip
2/10 Poor
Oct 6, 2022
I was unable to go, as Expedia refused to work with me over an issue, even though they were paid and they had paid the hotel. Buyer beware when using Expedia.
Daniel
Daniel, 1-night trip
4/10 Fair
Jan 15, 2023
Cold Room
My room was cold even though the heat was on. The bottom of the door and around the door needed some weather stripping because air was coming in under the door.
Verified traveler
2-night trip
4/10 Fair
Sep 4, 2022
Awful room
The toilet seat was broke and the refrigerator door was crooked and had a hard time closing it. Would have taken a bath in the jacuzzi tub but was afraid that it may not have been that clean since there was water stains on the ceiling and we were on the first floor. Also there was no free breakfast, the lobby was not even open to the public to get a room, they used a night service button twenty four seven. Already left so did not get a chance to take a photo.
Jennifer
Jennifer, 2-night trip
2/10 Poor
Nov 10, 2022
BED BUGS!!!!! Woke up in the morning to my son having bites on his face, arms, and stomach. Pulled the covers back to find bed bugs crawling on the sheets. We immediately gathered everything and went to the fron desk. I showed the lady pictures and videos of the bugs, as well as the bite marks on my son. She apologized but when i asked for a refund she refused to provide me with one and stated they do not do refunds!!!!! The rooms are outdated and dingy. Beware of this shady establishment
Scott
2/10 Poor
Mar 9, 2025
DO NOT BOOK.
It was terrible. We did not stay. And are just out of $200+ because of it. There were plenty instances of roach poop for one. The outlets did not work excluding one or two. It was filthy. The bed was disgusting the headrest didn’t look like it had been cleaned at all nothing did and it was poorly lit as the outlets did not work. The door had to be body slammed to close the wind kept blowing it open. And as soon as I saw the poop in addition to everything else I asked for a refund. They said they could only give me another room. The next room looked better, but as soon as I went in there was a bug on the bed. They claimed it wasn’t a roach just an outside bug. But I’ve seen roaches before and just came from a room with roach poop everywhere. So we left. And I have not been able to get my money back and I am so upset. People are not supposed to live that way especially when they pay to be there. Yet there was no consolation.
Verified traveler
2-night trip
2/10 Poor
Aug 10, 2019
Don’t Stay Here Remove from website
Told we had double bed at check in after showing clerk confirmation of king suite. Upgraded to king standard but were refused booked suite. Called Hotels.com and was told to go claim our booked room after rep talked to front desk. Clerk said she was not called.
Next day, wife found spent condom on room floor and spiders in the corner. Upgraded to original booked suite. No one came to vacuum dead spiders as promised. Bed was soft lumpy and uncomfortable in both rooms.
Had to call to get room serviced. Breakfast area locked past posted opening time. When open, nook roped off. No coffee ever. Milk spoiled in frig and yogurt outdated. Swimming pool appearance like it was never cleaned.
Among the top 2 worst hotels I have experienced in 50 years across North America and overseas. Would not stay again if paid to do so.