Our suite needs thorough carpet cleaning, many stains were visible.
Staff at the front desk was nice when approached, otherwise busy with personal talks.
The breakfast was very much under par for the type of hotel Maximilians advertises to be. You are not allowed to get the table you want. There is nobody in charge for refilling the buffet. Items were missing for the whole time we had breakfast. You will be asked for your coffee order once and never again.
We have stayed here many times before and the quality of service is going down every single time. We are very sorry to be forced to leave this kind of commentary, but it is the truth.
Hopefully this can be addressed and fixed quickly.
Hans-Georg
Hans-Georg,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Tolles sehr zentral gelegenes Hotel.
Freundliches Personal, Bar sowie auch Restaurant (Abendessen / Frühstück) sehr fein und grosse Auswahl - auch für Vegis bestens geeignet.
Zimmer zweckmässig eingerichtet und gross, ruhig und gemütlich.