The room was big and clean, the only think I would suggest is to educate the staff on costumer service. Not a single "Welcome" "how can I help"... not even a "sorry" when the member of staff couldnt find my reservation just a blunt "I cant find your reservation"...
Marcus
Marcus,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 22 日
For the price it was well worth a 4 the £20 dinner was good
Jane
Jane,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 21 日
When I tried to check in the staff wanted Photo ID which i did not have and they staff were particularly unhelpful.
Neil
Neil,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 19 日
Better heating system
Rosemary
Rosemary,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 17 日
Morgen mad manglede musli og scramble æg var vandede. Generelt i det mest inspirerende morgen mad, men flinke personale. Værelset var fint og ok rent
Palle Hyldgaard
Palle Hyldgaard,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 13 日
The soap and shampoo privided -- what low quality!!!
And what is it with that overly bright green light sbove the front door of the room?
Great pillows though!
Xavier
Xavier,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 10 日
This place was awful. We weren’t even comfortable putting our bags on the floor, so I put mine on an ironing board and my husband put his in the bathtub. The TV didn’t work and the curtains were falling off. During the night (which was very loud), cigarette smoke came through the air vent, which we couldn’t control. We would not have stayed a second night even though we booked/prepaid online, except that we didn’t want to waste any of our full single day in Edinburgh on relocating. We just left at 7 am and came back only when time to sleep. One plus was a gentleman who worked there who helped us figure out where to park our rental car.
Anne
Anne,2 晚行程
Hotels.com真实住客 点评
2/10 很差
2025 年 11 月 9 日
Shabby hotel, centrally situated, no restaurant.
Mats
Mats,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 6 日
George
George,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 6 日
Generally ok for price and location but family room has one socket and one small heater
Not enough for a family
wasim
wasim,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 4 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Was comfortable and clean enough. Fairly well situated for access onto Princess Street. Enough parking spaces.
Could do with a few more comfortable chairs for anyone using the bar.
It suited my needs for a one night visit.
Keith
Keith,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 31 日
Hotel needs renovating. The lifts had broken buttons with tape. We stepped out onto the top floor to be met with an area of no carpet. Carpet runner still down around the edges. No sign warning or apologising for inconvenience. Bed hard and uncomfortable. Toilet was not cleaned after the last guest. We chose to not eat there, afraid of the cleanliness of the kitchen. We seriously considered moving for our 2nd night in the city. No room service. Only positive, the river walk beside the hotel was lovely.
Louise
Louise,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 30 日
Graham
Graham,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 30 日
Very tired hotel which seems reasonably clean. Decorated to the minimum. Although great central position in Edinburgh the price is similar to hotels like Malmaison and other which guarantee updated decor and pleasant facility. This is a bus tour hotel with little comfort and mediocre food.
I booked a 3 bed family room to fit my trip but on arrival the staff unapologetically assigned a 2 bed bedroom and couldn’t care less with no other options offered. Second stay here and last. Only get 1 pillow per person. Blatantly overpriced for level of hotel. Don’t recommend if you want to have a happy stay.