In the heart of Puerto Princesa City Centre, Balai Princesa offers a serene retreat with a cooked-to-order breakfast and roundtrip airport shuttle. Rejuvenate at Balai Spa or unwind in the garden, sauna, or coffee shop/cafe. The helpful staff has left a lasting impression on previous guests.
Puerto Princesa City Baywalk - 3 min drive - 3.2 km
Hartman Beach - 5 min drive - 3.8 km
Getting around
Puerto Princesa Airport (PPS) - 5 min drive
Free airport shuttle
Restaurants
McDonald's - 12 min walk
Asturias Hotel - 2 min drive
Jollibee - 19 min walk
Ver De Cafe - 2 min drive
Chowking - 18 min walk
About this property
Balai Princesa
Located just 1.3 mi (2 km) from the airport, Balai Princesa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or reflexology. Other highlights include a hot tub, a sauna, and a garden. Fellow travelers love the helpful staff.
At a glance
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Hotel size
5 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
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Transfers
Free airport shuttle on request (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:00 AM–10:00 AM
Coffee shop
Coffee/tea in a common area
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Facilities
Garden
Full-service spa
Hot tub
Sauna
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Bathrobes and slippers
Sleep well
Turndown service
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar.
Here's the breakdown, no surprises
Refundable deposits
Cash deposit: PHP 2000.0 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: 10 percent
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa
Frequently asked questions
Does Balai Princesa offer free cancellation for a full refund?
Yes, Balai Princesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Balai Princesa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Balai Princesa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Balai Princesa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Balai Princesa?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Balai Princesa and nearby?
Balai Princesa has a spa and a garden.
What's the area around Balai Princesa like?
Balai Princesa puts you in Puerto Princesa City Centre, in the heart of Puerto Princesa. Popular attractions include Robinsons Place Palawan, which is 2 minutes away by car.
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Balai Princesa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Food
Breakfast
Airport
Bathroom
Cafes
Shower
Quiet - room
Reviews
10/10 Exceptional
Jun 5, 2025
Very nice stay
jerome
jerome, 1-night trip
6/10 Good
Feb 28, 2025
Pleasant stay
Charles Keith
Charles Keith, 2-night trip
8/10 Very good
Apr 19, 2025
The staff were all helpful.
Cynthia
Cynthia, 3-night trip
10/10 Exceptional
Feb 6, 2025
It’s quiet and the staff are very friendly
Virginia
Virginia, 3-night trip
10/10 Exceptional
Mar 17, 2025
Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
Dec 26, 2024
Amazing staff!
Jamie
10/10 Exceptional
Jan 9, 2025
Staff was nice. Room was comfortable.
Had the best massage ever.
Monica
Monica, 1-night trip
10/10 Exceptional
Mar 26, 2025
Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share.
The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too.
Highly recommend for a retreat type feel.
Cindy
Cindy, 1-night trip
10/10 Exceptional
Jun 1, 2023
Great stay!
Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!
CELIA
CELIA, 2-night trip
10/10 Exceptional
Apr 10, 2023
The hotel is lovely and has a very "spa" feel. The food was great at the restaurant and the room was nice.
Kristi
Kristi, 1-night trip
10/10 Exceptional
May 25, 2024
Different from other hotels .. unique
Al Joseph
Al Joseph, 3-night trip
10/10 Exceptional
Feb 1, 2024
Very relaxing and artful with the bonsai garden.
David
David, 2-night trip
8/10 Very good
Apr 13, 2023
Very hospitable staff
YE
YE, 1-night trip
10/10 Exceptional
Sep 6, 2023
Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 15, 2023
This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.
Vincent
Vincent, 1-night trip
10/10 Exceptional
Apr 17, 2024
Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Mitchell
Mitchell, 3-night trip
10/10 Exceptional
Feb 4, 2023
Very good food at fair prices
Sauna and hot was nice after day of activities and dinner.
Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.
david
david, 3-night trip
6/10 Good
Jun 20, 2024
The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful.
What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Jean Jack
Jean Jack, 2-night trip
10/10 Exceptional
Oct 12, 2023
The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating.
we'll surely recommend this hotel to our friends and family.
Keep it up!
Becky
Becky, 2-night trip
2/10 Poor
Jan 9, 2025
No hot water for the whole stay.
Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service.
No TV in the room.
Will not go back and not recommend this place
Karen
Karen, 2-night trip
8/10 Very good
Jul 12, 2024
There was a dog barking continuously but it was not very long.
Ramon
Ramon, 4-night trip
6/10 Good
May 11, 2023
It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.
Aileen
Aileen, 1-night trip
8/10 Very good
Apr 17, 2023
Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.
Cheryl
Cheryl, 2-night trip
8/10 Very good
Jun 22, 2024
In need of repairs
Michael
Michael, 1-night trip
6/10 Good
Mar 19, 2023
There was a lot of potential for the place but unfortunately it was very dirty and dusty. They place wasn’t what I expected when I saw this on Expedia. I was disappointed in the facility.