Balai Princesa

3.5 star property
City-center Puerto Princesa hotel with spa

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Photo gallery for Balai Princesa

Outdoor spa tub
Outdoor spa tub
Restaurant
Deluxe Double Room | Free WiFi, bed sheets
Front of property
In the heart of Puerto Princesa City Centre, Balai Princesa offers a serene retreat with a cooked-to-order breakfast and roundtrip airport shuttle. Rejuvenate at Balai Spa or unwind in the garden, sauna, or coffee shop/cafe. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Free airport shuttle
  • Sauna
  • Hot tub
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Meeting room
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Bathrobes
  • Free self parking
  • Free toiletries
The current price is CNY567
CNY698 total
includes taxes & fees
Oct 9 - Oct 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Hair dryer
Private bathroom
Bathrobes
Bidet
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 4
  • 2 Double Beds

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Hair dryer
Private bathroom
Bathrobes
Bidet
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 8
  • 4 Double Beds

Superior King Room

Highlights

Air conditioning
Hair dryer
Private bathroom
Bathrobes
Bidet
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 2
  • 1 King Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Hair dryer
Private bathroom
Bathrobes
Bidet
Rainfall showerhead
Daily housekeeping
In-room massage
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300

What's nearby

  • Robinsons Place Palawan - 2 min drive - 1.5 km
  • SM City Puerto Princesa - 2 min drive - 2.2 km
  • NCCC Mall Palawan - 3 min drive - 2.5 km
  • Puerto Princesa City Baywalk - 3 min drive - 3.2 km
  • Hartman Beach - 5 min drive - 3.8 km

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Asturias Hotel - ‬2 min drive
  • ‪Jollibee - ‬19 min walk
  • ‪Ver De Cafe - ‬2 min drive
  • ‪Chowking - ‬18 min walk

About this property

Balai Princesa

Located just 1.3 mi (2 km) from the airport, Balai Princesa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or reflexology. Other highlights include a hot tub, a sauna, and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Garden
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar.

Here's the breakdown, no surprises

Refundable deposits

  • Cash deposit: PHP 2000.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 10 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Does Balai Princesa offer free cancellation for a full refund?

Yes, Balai Princesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Balai Princesa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Balai Princesa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Balai Princesa?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Balai Princesa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Balai Princesa and nearby?

Balai Princesa has a spa and a garden.

What's the area around Balai Princesa like?

Balai Princesa puts you in Puerto Princesa City Centre, in the heart of Puerto Princesa. Popular attractions include Robinsons Place Palawan, which is 2 minutes away by car.

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Balai Princesa Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Food
Breakfast
Airport
Bathroom
Cafes
Shower
Quiet - room

Reviews

10/10 Exceptional

Very nice stay
jerome, 1-night trip

6/10 Good

Pleasant stay
Charles Keith, 2-night trip

8/10 Very good

The staff were all helpful.
Cynthia, 3-night trip

10/10 Exceptional

It’s quiet and the staff are very friendly
Virginia, 3-night trip

10/10 Exceptional

Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Kimberly, 1-night trip

10/10 Exceptional

Amazing staff!

10/10 Exceptional

Staff was nice. Room was comfortable. Had the best massage ever.
Monica, 1-night trip

10/10 Exceptional

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Cindy, 1-night trip

10/10 Exceptional

Great stay!

Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!
CELIA, 2-night trip

10/10 Exceptional

The hotel is lovely and has a very "spa" feel. The food was great at the restaurant and the room was nice.
Kristi, 1-night trip

10/10 Exceptional

Different from other hotels .. unique
Al Joseph, 3-night trip

10/10 Exceptional

Very relaxing and artful with the bonsai garden.
David, 2-night trip

8/10 Very good

Very hospitable staff
YE, 1-night trip

10/10 Exceptional

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Robert, 1-night trip

10/10 Exceptional

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.
Vincent, 1-night trip

10/10 Exceptional

Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Mitchell, 3-night trip

10/10 Exceptional

Very good food at fair prices Sauna and hot was nice after day of activities and dinner. Staff very helpful with booking tours, scooter rental, delivered us to airport, laundry service only 350 pesos.
david, 3-night trip

6/10 Good

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Jean Jack, 2-night trip

10/10 Exceptional

The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Becky, 2-night trip

2/10 Poor

No hot water for the whole stay. Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service. No TV in the room. Will not go back and not recommend this place
Karen, 2-night trip

8/10 Very good

There was a dog barking continuously but it was not very long.
Ramon, 4-night trip

6/10 Good

It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.
Aileen, 1-night trip

8/10 Very good

Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.
Cheryl, 2-night trip

8/10 Very good

In need of repairs
Michael, 1-night trip

6/10 Good

There was a lot of potential for the place but unfortunately it was very dirty and dusty. They place wasn’t what I expected when I saw this on Expedia. I was disappointed in the facility.
Ericka, 2-night trip