This hotel and the staff are terrible. The toilet wasn’t working in the first room with the king bed I reserved and they moved me to another room with 2 double beds. The second room smelled heavily of smoke AND the toilet was very slow. They refused to move me to another room or give me any type of refund. I will never stay at this property again or recommend it to anyone.
Patrick
Patrick,3 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 30 日
Necesito devolución de mi dinero ya que no me respetaron la reservacion
Josefina
Josefina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 28 日
Awesome
Edmundo
Edmundo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 24 日
No respetaron una reservacion PREPAGADA! Me mandaron a otro hotel 30 kilometros alejados del punto inicial
Luis
Luis,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 24 日
1 cama estaba en mal estado la otra estaba bien y no hacen limpieza si te quedas varios días
Miguel
Miguel,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 20 日
Kimora
Kimora,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 20 日
No tenía reservación la aplicación nunca me reservó y no me han podido dar el reembolso
Erick Alan
Erick Alan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 18 日
The worst experience of my life. This was a good hotel. But on this occasion, everything changed: 1) The door does not have the locking hardware; 2) There is no hair dryer in the room; 3) The television remote control did not work; 4) There was no coffee in the morning; 5) The bathtub is useless, only very hot water. With all this, I don't know why they haven't fired the manager.
Hussein
Hussein,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 18 日
Antonio
Antonio,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 18 日
Room smelled bad, like smoke even though it was supposed to be smoke-free. There was no hot water in the morning, even after calling front desk and waiting 2 hours.
Breakfast consisted of toast and coffee.
Danny
Danny,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 16 日
Mayra
Mayra,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 15 日
Yes
Tony
Tony,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
Mario
Mario,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 13 日
They no longer put anything at breakfast, before they put fruit, yogurt, now there was no coffee, there was very bad breakfast.
Juan
Juan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 12 日
The refrigerator did not work and the business next door was very noisy moving pallets around. But the worst part is that there was no hot water in the morning so we had to take cold showers.
Teresa
Teresa,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 12 日
Adan
Adan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Jesús eduardo
Jesús eduardo,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 8 日
Booked a non smoking reservarion and got a smoking room stating tjat that was the only rooms available
Javier
Javier,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 3 日
Muy bien
Heinrich
Heinrich,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 3 日
Erma
Erma,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 30 日
My room was not accessible by the stairs. Looked like they where running a sex trafficking scream out of the lobby. hotels.com would not give me a refund even through I did not stay in this dilapidated vile facility. I will no longer be doing business with either company. Do not stay for your own safety please.
Michael
Michael,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 27 日
The toilet seat was clogged, the shower faucet was dysfunctional, almost no water came out of the top. I asked the young man to change our room and he refused.