2 bottled water for one person per day,nice slipper,refrigerator, great bed, deserve to be a five star hotel
Nicole
Nicole,3 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 4 日
YONGJIN
YONGJIN,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Mohamed
Mohamed,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 15 日
Zahouani
Zahouani,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 2 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Bien
Amaury
Amaury,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Edoardo
Edoardo,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 28 日
Ottima
Domenico
Domenico,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Always professional and polite
Kendall D
Kendall D,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Javier
Javier,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Eyad
Eyad,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 1 日
Rundown and Overpriced
The hotel is in poor condition, with noticeable deterioration. The meals are overpriced; dinner costs $60 per person but lacks quality and cleanliness in both food preparation and dining areas. Additionally, the pool area is unsafe, resulting in a cut on my foot due to rough edges. Housekeeping fails to replenish towels and tissues, and the pillows and hallways are dirty. Given this is a Sheraton hotel, one would expect higher standards commensurate with the prices charged.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 7 日
The services were excellent and very friendly. The room
Was clean. I wish I could stay longger.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 27 日
With a name like Sheraton and this being a "5 star" you would expect a certain level of quality control. This is not the case from our experience. This location is not in a walkable area and there are no good restaurants in the area. Most of the food in this hotel (except for room service) is of low quality. This includes the breakfast buffet, the Asian restaurant and the other restaurants, yet they'll charge the usual higher price for it.
Also had a chance to try their spa and massage services, they were terrible! Opted for a 25 min massage and got only 15 mins as they counted 10 mins for me changing my clothes and walking me over to the massage room. Very disappointed.
James
James,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 28 日
Great quality hotel, high end for Tunis. Very pleasant staff as I spoke only English, not Arabic or French. Had no problems conversing with front desk, room service or breakfast staff. The hotel was very safe as it sits on a hill looking down on the Tunisian Dept. of State and multiple embassies. I suspect it is used by diplomats as the security around the property was of high quality.
The restaurants are very good. The breakfast buffet was extensive. I ordered room service one night with a nice bottle of Tunisian wine. There’s also an English pub where you can get a beer and there wias always be a Premier League game on the TV.
The smallest of negatives is that it is a bit isolated but unless you stay right downtown you need to use the Bolt app to get taxis no matter where you are in Tunis. It was only about 15 minutes to the airport or 20 minutes to Sidi Bou Said, which I would recommend as a side trip for lunch or dinner.
If you are a business traveler or want to escape the hustle and bustle of downtown, I would definitely recommend it.