Not up to the standards at other Embassy Suites. Breakfast no waffles as advertised. Guy got the omelette wrong both days , toaster wasn’t working correctly. Not allowed to take food to room despite few seats. Very disappointed. Didn’t use wifi , never have I ever had to pay for it! Bathtub stains. Needed a vacuum. Never plan to stay at that location again will stay at the Fairfield.
Judith
Judith,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 14 日
Robert
Robert,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Feather
Feather,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 13 日
We had a terrific stay while sightseeing in Boston. The staff, particularly Aaron, were attentive and helpful with directions to Fenway Park. The pool was terrific as well!
Lynn
Lynn,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 12 日
(1) brown “wear” stain inside bottom of toilet/ very disconcerting every time toilet was used. (2) furniture in living room stained and tears of fabric. (3) large brown stain on cords in living room. (4) dried paper from Kleenex box on bathroom counter. (5) room had 2 double beds (ability to sleep 4 people)/ bar area had 1 glass and 2 disposable coffee cups/ glass never cleaned and used disposable coffee cups never replaced. (6) beds not made after first day/ had to request this; was not told this during check in. Overall hotel has lost its “luster” since our last stay a few years ago/ very disappointing for this formerly Diamond member.
Andi
Andi,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 12 日
A bit disappointed...
I love Embassy Suites. We stay there all the time across the country. One of the things I enjoy about them is their afternoon reception, as it is something that makes Embassy Suites stand out from other hotels. This is the first time in my history of staying there that the hotel did not offer beer/wine as part of their reception. They had a lovely poster displayed in their lobby about it with a very small after the fast post it stating "non alcoholic only" . Total disappointment. Maybe all Embassy Suites have done away with their late afternoon reception, but it would likely change our motivation to seek them out going forward!
Donna
Donna,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 11 日
Li
Li,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Charice
Charice,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 7 日
Lots of better options.
Room smelled, not clean, water backed up in shower when toilet flushed, no iron in the room, loose fixtures, uncomfortable beds, extra charges for parking and wifi use. May be the worst hotel I have ever stayed in.
James
James,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 7 日
Courtney
Courtney,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Hance Review
Enjoyed our stay
John
John,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
They would have install USB ports for mobile charging and breakfast lines for breakfast would can be improved.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
The receptionist was so kind and helpful.
Wendy
Wendy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Elisa
Elisa,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 4 日
Robert
Robert,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Best embassy suites
Clean room, great staff, hot breakfast, and a beautiful building.