Close to Hanes Mall, Best Western Plus Hanes Mall Hotel offers the perfect blend of comfort and convenience. Enjoy a full breakfast, take advantage of laundry facilities and an outdoor pool or get work done at the 24-hour business center. With free in-room WiFi, a gym for fitness enthusiasts and helpful staff who have received top marks from guests.
Novant Health Forsyth Medical Center - 9 min walk - 0.8 km
Wake Forest University Baptist Medical Center - 4 min drive - 4.7 km
Benton Convention Center - 7 min drive - 7.1 km
Wake Forest University - 11 min drive - 9.3 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
Piedmont Triad Intl. Airport (GSO) - 31 min drive
High Point Station - 25 min drive
Restaurants
McDonald's - 6 min walk
Texas Roadhouse - 10 min walk
Golden Corral - 11 min walk
Hero House - 17 min walk
Chipotle Mexican Grill - 9 min walk
About this property
Best Western Plus Hanes Mall Hotel
When you stay at Best Western Plus Hanes Mall Hotel, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. The helpful staff and breakfast get great marks from fellow travelers.
At a glance
DONE
Hotel size
130 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible lounge
Closed captioned TV
Visual fire alarm
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Alarm clock
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem
Frequently asked questions
Is there a pool at Best Western Plus Hanes Mall Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Hanes Mall Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hanes Mall Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Hanes Mall Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Best Western Plus Hanes Mall Hotel and nearby?
Best Western Plus Hanes Mall Hotel has an outdoor pool and a fitness center.
What's the area around Best Western Plus Hanes Mall Hotel like?
Best Western Plus Hanes Mall Hotel is a short 3-minute walk from Hanes Mall and 12 minutes' walk from Novant Health Forsyth Medical Center.
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Best Western Plus Hanes Mall Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
Location
Shower
Parking
Vat
Hospital
Reviews
10/10 Exceptional
Jun 16, 2025
The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great!
Cristina
Cristina, 3-night trip
8/10 Very good
Jul 27, 2025
Good Stay
Our stay here was very nice! Clean and comfortable. Close to a lot of things. Just wish the pool would have been open (closed for cleaning…front desk said it was a weird color). And it smelled like there was a Chinese restaurant on the 5th floor (not complaining…just very strong smell).
Jennifer
Jennifer, 1-night trip
8/10 Very good
Mar 17, 2025
Clean hotel with very friendly staff!
Deborah
Deborah, 2-night trip
10/10 Exceptional
Jan 6, 2025
Nice place to stay during my travels, breakfast was nice
Kenny
Kenny, 1-night trip
10/10 Exceptional
Dec 30, 2024
Great stay
marco
marco, 2-night trip
8/10 Very good
Aug 25, 2025
Bathroom vanity was missing paint in several places and shelves were warped from water accumulation. Bathtub floor was stained. Could use refreshing. Also, the hallway carpet looked like it had taken on water at some point.
Marta
Marta, 2-night trip
10/10 Exceptional
Aug 11, 2025
It is always a pleasure to stay whenever I book a room. I actually went to go DMZ it outside for the first time underneath gazebo outside which was relaxing and l find my stay to always be comfortable. One thing l only had trouble with was turning on shower head when l couldn’t find the switch for it but after 30-45 minutes later l figured it out.
Stephanie
Stephanie, 1-night trip
10/10 Exceptional
Apr 29, 2025
Rick at the front desk is the best.
Phil
Phil, 6-night trip
8/10 Very good
Mar 17, 2025
Beds very comfortable. Good location.
Bonnie
Bonnie, 4-night trip
10/10 Exceptional
May 29, 2025
good as alway
Nancy
Nancy, 2-night trip
10/10 Exceptional
Feb 26, 2025
Always nice, clean and calm when I come here. Great staff as well.
Kenny
Kenny, 2-night trip
10/10 Exceptional
Feb 26, 2025
It was very clean and nice! I would definitely stay again.
Timothy
Timothy, 1-night trip
8/10 Very good
May 10, 2025
The staff knows me. I check in 3 weekends out the year and they make me feel special!
Tara
Tara, 2-night trip
8/10 Very good
Jul 14, 2025
Pros & Cons
- courteous & efficient clerk at check-in. - free breakfast buffet was very good. - outdated & scratched furniture in bedroom. - bathtub was not clean. I checked in after 11 pm, so I skipped using bathtub.
Elaine
Elaine, 1-night trip
10/10 Exceptional
Nov 19, 2024
Great location
John
John, 5-night trip
10/10 Exceptional
Apr 29, 2025
Great for Business Travelers!
I've stayed at this hotel twice and was impressed by the level of upkeep, customer service and overall amenities for the price point. The breakfast is great and kept well stocked throughout the morning. The front desk staff is kind and very helpful and both day and night shifts remembered me from my first stay. The rooms are spacious and well appointed. This may be my go-to hotel for my monthly business trips to Winston Salem!
Shanyn
Shanyn, 3-night trip
10/10 Exceptional
Sep 24, 2024
Great place
Jelyn
Jelyn, 1-night trip
8/10 Very good
Jan 17, 2025
Was clean and comfortable, a little dated but would stay again.
Leslie
Leslie, 1-night trip
6/10 Good
Jun 9, 2025
The breakfast was not good.
Brenda
Brenda, 1-night trip
8/10 Very good
Nov 22, 2024
Met our needs for a one night stay.
Shana D
Shana D, 1-night trip
10/10 Exceptional
Jan 8, 2025
It's a good place to stay and the staff is friendly and helpful with the food. I have been staying there for about three years doing the Christmas and New Year's like clockwork.
John
John, 7-night trip
10/10 Exceptional
Aug 2, 2024
Friendly staff / good breakfast
Elven
Elven, 1-night trip
8/10 Very good
Feb 6, 2025
Will be getting a room here again. Would recommend to a friend.
Caleb
Caleb, 1-night trip
10/10 Exceptional
Aug 2, 2024
Great staff/great breakfast
Elven
Elven, 1-night trip
10/10 Exceptional
Sep 17, 2024
Breakfast was one of the best i ever had at a hotel