We stayed at Hotel Fera as a Disney trip. We enjoyed the pool and some of the amenities the hotel offered.
While pricey it was a great trip.
Mara
Mara,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Best hidden gem in Anaheim!
I LOVE this hotel!! It’s a bit of a hidden gem!! The staff is amazing! The pool, fire pit, and outdoor area ate beautiful, and the bar is amazing.. I haven’t had the opportunity to eat at the restaurant in the 3 times I’ve stayed there this year, but it looks amazing.
Lisa
Lisa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Iris
Iris,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 5 日
Jaida
Jaida,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Christopher
Christopher,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Josephine
Josephine,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Dominique
Dominique,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
Presidential Suite Check-In Ruined by Supervisor
I booked the Presidential Suite at Hotel Fera expecting a smooth arrival, but it became one of the worst check-in experiences I have had. At 315 pm I was told the room would be ready in 30 minutes. By 3:45 p.m. it still was not ready. In that time I watched many other guests check in without delay. I booked the top room and yet was treated as if my time and business did not matter.
When I asked about the delay, the supervisor Tony Tokapu, laughed at me, scoffe and would not make eye contact. His demeanor was dismissive, degrading, and unprofessional. This was not just poor service it was disrespect. No guest should be laughed at for asking about a promised check-in time. I felt embarrassed and singled out for raising a reasonable concern
I was also made to feel like I did not belong at this hotel. The attitude I encountered suggested I was being judged on appearance which is insulting and discriminatory. I can afford the Presidential Suite without issue but that does not mean I should have to defend my right to be here. Every guest should be treated with courtesy and respect. Instead I was treated like garbage by someone in a leadership role
Hotel Fera should be embarrassed to have Tony Tokapu as a supervisor. His behavior reflects poorly on the entire property and ruined the start of my stay. Until management addresses this conduct and ensures it does not happen again I cannot in good conscience recommend this hotel to anyone. Guests deserve better Absolutely unacceptable
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Fantastic hotel
Amazing hotel, great proximity from attractions and clean. Bar is conveniently placed next to the clean swimming pool/hut tub.