The room was clean. The receptionist was friendly.
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 20 日
Room wasn't clean. Found garbage and an old sneaker under the bed.
When we tried to check out - we waited 15 minutes for someone to actually show up at the front counter.
Tried calling to follow up on some missing luggage and no one has answered the phone ALL DAY.
Jason
Jason,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 16 日
noah
noah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 11 日
sue
sue,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 10 日
The breakfast was not great. Scrambled eggs microwaved in a plastic bag. Wet sausage.
Waffles were good.
Christine
Christine,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 9 日
They charged me twice for my room! And now they are telling me they didn’t even after sending them my bank account information and withdrawals! Also, the room was not clean, mold on the bathroom ceiling & No shampoo in our dispenser. Lastly, they are NOT kid friendly staff- rude and lazy!!!!
Alicia
Alicia,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 8 日
Yes
Deborah
Deborah,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
The stay at the Best Western in Hornell was Excellent. The rooms were spotless, the workers were pleasant and courteous and they made our stay special. Wish every hotel could be like this.
john
john,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
SANGHUN
SANGHUN,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 7 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 6 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 4 日
Roy
Roy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 3 日
The staff at the hotel were kind and helpful. However, the room was in disrepair as we turned on the heat and it smelled like something was burning and about the catch fire. In addition, the handle of the bathroom door was broken and would not lock. There were signs everywhere outside that the hotel is not responsible for your car and based on the surrounding area I could see why those signs are necessary. I got up at 3 AM to make sure my car and the items in it were still there! The hotel is ok, but not for the price we paid, but it’s really the neighborhood that is going to cause me to stay somewhere else next time.
Heidi
Heidi,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Tiffany
Tiffany,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Nice stay.
Rachel Ellen
Rachel Ellen,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 23 日
Stay was good. But hotel was run down- ceiling was peeling and falling apart. We were given a handicap room which is fine but we didnt need one. We could hear everyone above us move. And the shower made the bathroom floor a mess
santina
santina,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 23 日
No id was asked upon checking in which raises a concern for safety. All i gave was my name which means anyone can check in . The front desk clerk sniffling all over the place. , my room was mediocre , sheets with stains toilet dirty breakfast was not great at all. . Eggs and bacon microwaved. Maybe hire more staff , the “cook “ was also the front desk clerk as well as a cleaner . I’d love to request a refund.
Dyasia
Dyasia,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 8 月 22 日
Nicholas
Nicholas,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Great stay.
The staff was super helpful. The breakfast was great. And the overall experience was wonderful.
Howard
Howard,3 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 28 日
Its a motel full of construction workers
Only ONE staffer on to check guests in, guests piled up, no one to help resolve computer issues while another checked guests in.