The rooms were a little dated, but the room was clean and comfortable. They’re in the middle of a major renovation, which bodes well. While I didn’t dine in the restaurant, the food smelled amazing, and the staff was terrific. I’ll definitely stay again in the future.
Brad
Brad,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 3 日
William
William,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 29 日
Andrea
Andrea,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Brendan
Brendan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
Jeffery
Jeffery,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 16 日
Sandy
Sandy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 7 日
Chris
Chris,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 4 日
Pool area needs a lot of work. Chipped paint, lack of chairs, handmade signs
Anthony
Anthony,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 4 日
No sheets on the bed
I arrived at the hotel, checked in and carried all of my stuff into the room. When I looked at the bed I realized it was missing sheets, I asked at the front desk and they said they ran out of sheets, they tried to place me in another room but it was also missing sheets. I had to book a last minute stay at the Quality in on the other side of town
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 4 日
Glenda
Glenda,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 3 日
Very loud and not very clean
Nicole
Nicole,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 2 日
Avoid staying here
I won’t stay here again. Other than the old furniture the bed didn’t have a cover sheet and the blanket was tattered. One of the two white bath towels had a dark brown stain and the other one was old and very rough texture.
william
william,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 31 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 29 日
Karina
Karina,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Returning to its glory days
Employees went out of their way to make sure my needs were taken care of. New ownership company and the entire resort is under a major remodel and renovation, so things were a little of sorts. I am extremely excited to see the changes over the next year or so. Room was clean, bed and pillows were very comfortable along with phenomenal water pressure in the shower. Staff that cares about customers and money to invest into the property, is Bay Valley making a Rocky Balboa like return?? Only time will tell.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 23 日
Worked out OK but not luxury
This may have been a Hotels.com problem, but when I arrived I was told there were no rooms. The clerk was not super compassionate, but at least put me in what was maybe a room under repair. The door would not shut properly and there was no mini refrigerator, which I was really planning on. Room was comfortable enough. But my experience this time was a 2- or 3- Star at best.
Roy
Roy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
Algis
Algis,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 19 日
Improvements pending!!
The handicap entrance to get in with your suitcases instead of hauling them up all the stairs, had no door so anyone could come in. Not safe! We only had 1 washcloth and hand towel. Sent a message no response. Called no one answered. No phone, refrigerator, microwave or coffee pot in room. Carpet was so dirty our feet were black. We were told there was breakfast for a fee. Found out breakfast is only served on Sunday. Food in lounge was delicious. Hopefully there new remodeling will help these issues.
Pam
Pam,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 17 日
Paul J
Paul J,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 16 日
The facility was clean and staff was friendly and helpful. Undergoing a remodeling with limited rooms. Could really use a microwave and fridge in the rooms. Also needs to have more counter space in bathrooms for women to do their morning routine. Also could use a mirror in room besides the bathroom. The pillows were very poor. And the continental breakfast was very minimal.
Joseph
Joseph,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 13 日
Awful
We arrived to a dirty room.. tv didn’t work. They took almost 3 hours (by the time we got a new room it was midnight) because they had no other clean and ready rooms available. Pool floor was cracking and falling apart my son cut his foot on it in the indoor pool. We asked for pool towels but due to renovations they are not offering pool towels and you have to use towels from your room which I asked for and he said he would send some to my room as me and my kids sat at the front desk dripping wet. Staff was rude, the young girl at the front desk was the only one who was nice. We ended our trip early after our encounter with the man at the desk about the towels. We didn’t even stay our 2nd night we just ended the trip. I understand they are renovating but things were thrown all over the place and the only work we seen going on was them painting outside the pool area. We won’t be returning.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
SCOTT
SCOTT,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 7 日
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 6 日
Worst place EVER!
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 27 日
It was a nice surprise. We understand that major renovations are planned, so I don’t want to be too critical.