Very bad experience, every room is non-functional with noise and no air conditioning.
Bad service. Would not recommend anyone to stay in this hotel.
Chun Yin
Chun Yin,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 6 日
真实旅客
3 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 13 日
Best stay in Melbourne
This was easily my best stay in Melb. It was the Grand Hyatt team that made this trip memorable. Whilst booking this 4-nights stay, Ms. Linh Truong was very helpful in making the arrangements and ensuring our stay was perfect. Upon arrival, John at Concierge greeted us and took care of the luggage. Everything was promptly taken up to our rooms. Check-in was quick and efficient. The housekeeping team were friendly and stopped by everyday to check that our rooms were cleaned and amenities were refilled. The hotel is in a beautiful and convenient part of Collins Street with a stunning view of the Yarra River. The only qualm I have is the walls are very thin, you can hear the pipes when your neighbours use their shower. I look forward to my next stay at Grand Hyatt Melbourne.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 11 日
Staff is good. A bit noisy of waterpipes in the room and some dirt in bath tub
Hotel and service and people were lovely. People in the next room were inconsiderate and obnoxious. Very loud from 5am and banging doors. Plus the walls are thin so every thump and unchecked screaming from the children and the adults was loud. Complained to front desk but they just got louder on purpose. Terrible. Got a $50 consideration on our bill at checkout. The breakfast buffet is lovely and good value. .
Wendy
Wendy,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
A super location
A perfect hotel and location for a few nights in the cbd
Wade
Wade,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
The best getaway weekend. Great bar.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Darren
Darren,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 14 日
Great but noisy
Apparently good service and kind, professional crew. Clean and well-organised, eco-friendly policy is on acceptable level. Location fantastic and comfortable.
The part I didnt like was NOISE. It was so noisy that I just could naturally know when neighbor guest might take shower and use toilet, plus how strong they are when they close the door. Maybe because the building is old, but it was intolerable sometimes. Earplug should be included in the amenities.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 12 日
Alexandra
Alexandra,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Clair
Clair,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 11 日
Bruce
Bruce,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Carrie
Carrie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Quality Digs in Melbourne CBD.
Very nice hotel - good rooms and great location !
Neil
Neil,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Fantastic stay! The room was clean and the bed was comfortable with great pillows. Great view of the city! The gym is fully equipped. 5 star hotel!