Everything was excellent but the pricing. I was charged $300 more than I was quoted, got hit with a $15 a day parking fee, charged an extra $50 for “essentials” or some crap like that. I was really torqued that I had a handicap placard and was STILL mandated the Parking Fee
Honestly, doubt I ever stay there or any motel of the same name bc of these sneaky and underhanded pricing
James
James,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 1 日
Because of my points, I got upgraded to a "Presidential Suite", and was VERY excited! Turns out it used to be an old storage room that was converted into a hotel room. My view was part of the roof, there were doors that led to a storage closet on one side of the main room and on the other side, there were doors that led to a laundry room! I could hear someone washing hotel laundry late at night and early in the morning.
Also, the contential breakfast was VERY limited for a Hampton Inn.
This by FAR isn't the worst place to stay! My room aside, this is a good spot if you just need a place to lay your head at night while you do things during the day.
Andre
Andre,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 31 日
Save the headaches, look elsewhere.
First, the room had an AC leak I get it things don’t always work as they should so I was understanding. Next, the manager decided we should move to a new room. We moved our things went for dinner and came back and started to get ready for bed. We decided to watch TV to have a parental lock on it and needed a code. I called front desk to get the code she blamed residents before and happens sometimes.. no code was given and she stated the only option would be to change rooms again… meanwhile we have a 6 month old, 4 and 7 year old with us. There was no maintenance on duty or on standby… the icing on the cake when we decided to get under the covers finally to find nice amounts of bacon bits under the covers… we decided to drive home 1.5 hours away because the whole experience here was not to standards. We weren’t asking for anything irregular. We just wanted the minimum of what we paid for. I asked for a refund and manager said we can only give you 35% off the room. This is not how an establishment should be ran. It shows clearly the company is out of touch with this location. Let me save you the headache and look elsewhere than here. This is unacceptable and not near the bare minimum of standards.
Chance
Chance,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 28 日
Jessica M
Jessica M,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Lissette
Lissette,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Crap
Horrible. Non working TV. Dirty. After checkout you'll get charged for parking and will not be told. Added other bogus charges. Run. Foreign owned. Spend money elsewhere
james
james,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 5 日
Ellen
Ellen,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 23 日
Poor customer servic
When we checked in nothing was said about charging for parking or needing a parking pass for our vehicle. At checkout we were notified that we were being charged for parking and are lucky we did not get towed…
susan
susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
Dont clean the room
humberto
humberto,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 10 日
Alisa
Alisa,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 6 月 9 日
Room smelled like a nursing home. There were boogers on the wall in the bathroom.
Alexis
Alexis,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 8 日
Lourdes
Lourdes,1 晚行程
CheapTickets真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Kiel
Kiel,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 4 日
Far from the heart of St. Augustine, more than a mile, not walkable for most. Trolley expensive! Bathroom shower fixtures didn't work, lower shower head, but upper one did. Seemed fragile about to break. Fridge tilted toward cabinet doors, drinks fell out everytime opened. Cabinet didn’t close, could be trip/bump into hazard.
Rosalind
Rosalind,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Very clean and staff was friendly
Pauline M
Pauline M,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Location, customer service and cleanliness were top notch
Tara
Tara,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 2 日
Shower faucet didn’t work correctly and door was falling of the fridge. Otherwise it was very quiet, clean and comfortable
Billy
Billy,1 晚商务旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 30 日
Todd
Todd,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 25 日
Nice clean rooms. Good parking lot.
Melanie
Melanie,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 19 日
Martha
Martha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Cristina
Cristina,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 4 月 21 日
Ivy
Ivy,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 20 日
Johnny
Johnny,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 20 日
Shantel - very nice. Felt as if she was welcoming us into her own home each time we saw her. Girl in laundry rm was VERY RUDE after being told of an accident, that we stripped the bed for her. She rolled her eyes, acted disgusted and didn't say "Thanks" or anything. Just turned - I was going to let her know how ugly her response was but yhisbwould have been a waste of my time. Training her in kindness and how to have respect for others thoughtfulness is way past due. She was only thing that was wrong with the staff.
The rm