The staff at the front desk were very professional and dressed professionally, which is where these days. The room was very clean and we liked the suite with the couch, table, etc. However, it is quite dated. The carpet is very old and worn in the room, elevator, etc. We did not partake of the breakfast, but it looks good. It was too cool to go into the pool, but it looks like a nice one. Wish there were drawers in the room. Bed was comfy.