Overall great with the exception of a few stray false eyelashes I found in the bathroom and near the bed my stay was great. It was convenient location clean property the amenities were great. Happy hour free drinks per guest. Pool was cutesy
Naomi
Naomi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 3 日
C Keith
C Keith,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 2 日
Hotel served it's purpose
Our stay was ok. We came to Miami for the Lady Gaga show. The worst thing is that they closed Biscayne Blvd so we had a terrible time getting back to the hotel after the show. We pulled up to the valet parking to find no one there. I walked to the lobby and asked the gentleman at the front desk. He was so preoccupied with hos phone he never looked up and was dismissive telling me to go back that the guy was most likely getting a car for someone. The body wash was completely empty. Also, I would think for over $330 stay you could offer your guests complimentary bottle of water.
Suzanne
Suzanne,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Tamara
Tamara,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 24 日
Miss
Miss,6 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Miami Holiday
Good hotel to stay at if you don’t want to stay in Miami Beach as it is close enough to Uber.
Nice pool area on the 14th floor.
You get a voucher for seats on Miami Beach which is a nice touch but they upgrade you to buy an umbrella which is to be expected, the watch out is no towels.
As it was promoted as a Beach Club you expect towels even if you have to pay for them but the reception team didn’t inform us and had to buy one locally.
Campbell
Campbell,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
真实旅客
2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 23 日
DO NOT STAY AT THIS HOTEL
My experience at this hotel was the worst. The hot water was out for 48 hours, and the pool was inaccessible due to the same issue for 24 hours. A small discount was offered for these inconveniences.
The bar was shut for renovation and only one elevator was working. A price list was not provided with the dry cleaning bag, and when I submitted my laundry for cleaning and explained this, the supervisor did not offer any insight into the extortionate prices. One bag of laundry cost $426. I believe the price list card does not exist or was purposefully not included so that guests would unknowingly end up with astronomical charges. I tried to communicate with the hotel supervisors regarding this charge amidst the myriad issues with the hotel but they were robotic and unmoving. A horrible hotel run by horrible people.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Mauricio
Mauricio,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Roberto
Roberto,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
We were concerned about the safety because the magnets on the door wasn’t latching. Called front desk, literally took me 3 times for someone to answer, they sent someone to assure us it was. The property was very nice but you can tell it had been updated. The location to the port was amazing. 90% of the plugs in the room didn’t work and the floors were FILTHY! We had gotten out of the shower but by the time we made it to bed our feet was disgusting! I was really expecting 5 Star hotel ended up with 3 Star.
Tammy
Tammy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Definitely must stay
Amazing stay ! We stayed because we attended a concert across at the arena and it was very convenient to walk to and from ! Beautiful view from room ! Super spacious ! Gorgeous bathrooms ! With tubs inside ! On the 14th floor bar is small but very nice !
yadira
yadira,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Great Miami Gem
Easy check in. Since my room wasn’t ready @ noon. They gave me a key pass for the rooftop pool to hang out my room was ready. I had lunch, soda and swam a few hours. The server kept checking on my room for me. Both pools were located on the 14th floor.
Once my room was ready, it was upgraded to a pool room view on the same floor. The room was spacious, comfortable bed, and cozy linens.