The hotel is showing its age. It appears to have recently been somewhat refreshed, however, the hall carpet on floor 2 is filthy. The tile flooring in the lobby was coming up. In our bathroom the ceiling had spots all over it, the recessed light didn’t have a can on it, the back of the door looked like an animal had chewed it up and the A/C didn’t work well. We found pieces of Doritos in one of the chairs at the table and the big red wing chair was covered with stains. We stayed in a pet friendly room, and you could smell urine. The breakfast was subpar…not a lot of variety to choose from. None of the staff wears a uniform, so it’s hard to know who actually works there. It is in a great location to Busch Gardens, but of you are looking for a clean, newer looking hotel- I would recommend someplace else. If you need a pet friendly hotel, this will serve that purpose, but don’t expect much else.