Room had a crushed biscuit under the bed visible from bathroom. Sheets smelt used. The room was hot. My suggestion would be to close down in honesty.
Kenneth
Kenneth,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Nice base for Bristol
Lovely hotel in a good location near most things in Bristol. Room is comfortable, a little small, but fine for a couple of nights. Staff were lovely and friendly.
Jade
Jade,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 12 日
Location is great and room was ok practical and ok for short stay or when in need of a place to chill while holidaying.
George
George,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 12 日
Great stay!!
Great stay, staff so friendly and very helpful. Comfortable bed, clean room. Only downside is to hot in the room, fan don't help. Apart that great stay, definitely book again 😊
Audrone
Audrone,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
The staff were excellent both at reception and for breakfast. Very attentive and nothing was too much trouble. The breakfast was lovely, good choice and quick service. The only downside to the stay was the double bed was very small, the curtains needed some attention as they were hanging off the rail, also the bathroom could do with some TLC, new flooring and a good scrub around the shower doors. The signal for the tv was temperamental and ITV was not available. Overall though the room was clean and we enjoyed our stay.
Philippa
Philippa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 9 日
Stay away from Room 15
I had a call a week before the booking and advised the representative from the hotel that my family have a early start in the lining and the lady said she would put my family in the quiet part of the hotel…… the room was above a noisy area and the window wouldn’t close after the staff member trying himself… no other rooms available. I spoke to the hotel and they promised a call for the Duty Manager in the morning….. still no call back as courtesy…. Dreadful example of a hotel.
Darren
Darren,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 8 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 7 日
Rahwa
Rahwa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 5 日
Hamish
Hamish,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 3 日
Man får hvad man betaler for
Og her betaler man ikke meget. Værelset er småt, to personer og to kufferter så er man udfordret på pladsen. Termoruderne var punkteret på værelset. Men god seng at sove i, og lille fint badeværelse. Det bedste er restauranten og baren. Flotte lokaler og stor dejlig terrasse.
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Joanne
Joanne,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 29 日
All round excellent
From the moment you arrive you are made to feel welcome. Reception staff and check in excellent. The room was lovely. Very clean and with good coffee etc. I will definitely make this my first choice in Bristol.
Adrian
Adrian,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
Underwhelming but ok for one night
The hotel looks a bit tired and in need of a refurb (it appears to be in the middle of being done up)
The room we were in had not been hoocered and there were biscuit crumbs on the floor. We asked to move rooms which was accomodated but the second room was still not very clean. The decor was also scuffed and dated. There were bleach marks on the quilt on the bed and paint marks on the chair. The shower tray flooded when using the shower as well. However, the staff were friendly and helpful and did apologise for these errors and provided a small discount which was a nice gesture. Still, dissapointing standards considering we paid nearly £100 per night.
molly
molly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
gggGGGREAT!
Chloe and Flo’s welcome on the front desk was the best way to start a day for a cranky overtired traveller such as myself. The guys serving the breakfast were equally friendly and spritely. They have the best staff and the hotel location and setting are gggGGGREAT!
Mark
Mark,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 10 日
Nice friendly staff
Everyone at reception was helpful and friendly. Great central location.
There was a heatwave and despite being provided a fan the room was extremely hot. Not much the hotel can do about it but might be worth considering a newer hotel with air con instead if travelling during heat waves.
Jordan
Jordan,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Great stay, slightly noisy
Kyle
Kyle,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 6 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
Bra mysigt hotel.
Väldigt trevligt hotel, andra gången jag stannar här nu, lihger väldigt fint i Bristol och har en väldigt bra frukost.
Ligger när flera busshållplatser så de är lätt att ta sig runt.
Väldigt vänlig personal som.låna ut en adapter när jag glömde min hemma.
Per
Per,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 22 日
Ben
Ben,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 18 日
Arthur
Arthur,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 13 日
Hot stuffy room which was covered in dirt and dust
Florence
Florence,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
The location was great. Staff was very friendly, and the property was beautifully renovated. Elevator was available. Suggestion for improvement: install AC units in rooms on top floors. Our room on the 3rd Fl. already heated up quite well during the day in May. Cool nights and open windows helped but might not be effective during a hot summer. Also, please install a lock box in rooms. I will stay here again.