I started to title this “you get what you pay for,” but cleanliness should never cost extra. The condition of the whole hotel was sad. There was clearly moisture damage throughout the halls with a poor attempt of fixing the peeling seams. The mattress (using that term generously) on the pull-out sofa was disgusting. We had to request sheets and pillow for it, and there was a ton of trash underneath that had clearly been there for a hot minute. The bath tiles either had mold or hadn’t been cleaned in weeks. There were missing light bulbs and the freezer was not only iced over, but something had spilled and nobody cleaned it up. The room was so hot when we walked in. Nobody had turned on the AC for this stay which had been reserved for a few weeks.
We weren’t expecting anything fancy for the breakfast, but they didn’t even have hot water for tea - or cold water that we could have warmed in the microwave. Nobody felt comfortable and we had a long day of driving ahead of us.
If it hadn’t been so late, and there weren’t so many of us, I would have complained. But it was clear that the girl working the checkin desk would not have been empowered to make changes.
It seems so common place now, but note that if you are traveling with somebody with mobility issues, they do not have an elevator.
When we pulled up, my son made a comment that this place was clearly haunted. The next day, we all agreed that would have been preferable.