Its location close to Bernabeu Stadium is superb. Hotel room is stylish and clean.
Wai Tat
Wai Tat,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 22 日
Chambre pour trois personnes avec deux lits impossible de dormir à 2 dans un des lits c est ridicule ce n est pas une chambre pour 3 personnes mais pour 2. Nous avons du réclamer la serviette pour la 3 eme personne. La photo de la piscine est plus que trompeuse elle est très petite. Je suis déçue
Amandine
Amandine,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 19 日
Paolo Joaquim
Paolo Joaquim,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
Abdullah
Abdullah,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 19 日
Excelente
JOSE C
JOSE C,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Desayuno excelnte: variado y de gran calidad
El desayuno excelente: zumo de naranja natural, embutidos y quesos de la mejor calidad, fruta recién cortada, y mucha variedad de panes y pastas y el personal excepcional (en especial Sara de los desayunos). Nos ha encantado y ya estamos pensando en volver
Irina
Irina,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 16 日
Aitor
Aitor,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 8 日
Sehr aufmerksam und tierfreundlich
Sehr angenehme härtere Betten
Sogar für unsere Hunde wurden Körbchen und Futter gereicht!
Luis
Luis,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 7 日
Adoramos estar aqui, um pouco afastada pô de alguns pontos turísticos, porém perto do metrô, o comércio em volta do hotel é muito bom! Café da manhã super farto e gostoso! Adoramos curtir a piscina no verão!
Luzia Ralston
Luzia Ralston,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 6 日
Atendimento fantástico. Hotel lindo! Quartos confortáveis! Voltarei com certeza
Marcela
Marcela,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Ana Alejandra
Ana Alejandra,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 22 日
Service is so bad. pool was dirty. AC didn't work
For the price this hotel is not worth it.
The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did.
The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing.
The "filtered' water taste like pool water.
The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around.
In the reception the roof was leaking in.
The only nice things was the pool area and the gym and the cleaning personal.
The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility.
During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave.
For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management
Leonard
Leonard,6 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Great hotel
We were happy with our stay. The hotel is stylish, in a great location and very clean. We were a bit disappointed though as only one of the two rooms was ready when we arrived at 3pm and we waited almost an hour for the second room. But the rooms were very nice, well designed, clean and beautiful. We used the pool a lot and really enjoyed it as it was quite hot in Madrid during the days we stayed.
Ragnar
Ragnar,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Buena ubicación
Buena ubicación pero el Servicio de limpieza de cuarto un desastre. Muy mal mantenidos los cuartos.
jose
jose,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Excelente e inigualable hotel
Excelente hotel en calidad atencion y ubicacion. Instalaciones muy modernas y fantasticas el desayuno delicioso y la amabilidad y calidez de personal de recepcion los chicos de resguardo de equipaje con Dany y los otros 2 compañeros y la atencion de Luz en el desayuno excelente. Felicidades a todo el equipo,regresare pronto a Canopy 100/100
Jose
Jose,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Lorenzo
Lorenzo,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Ally
Ally,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 5 日
Mika
Mika,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Johan
Johan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Cecilie
Cecilie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 3 日
Muy recomendable.
El hotel está en excelentes condiciones y el servicio de lo mejor.
Carlos
Carlos,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 1 日
Erick
Erick,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 30 日
Decepcionante
Escolhemos o hotel por dois motivos: piscina e banheira. Quando chegamos, a piscina nos decepcionou muito e a banheira estava com o ralo quebrado. Ficamos desapontados e não sei se voltaremos a nos hospedar