We have had some lovely stays at this hotel, however, not so great on this occasion. The room was comfortable and the staff helpful. We had a problem with the air conditioning not working and the concierge did try to get it fixed but was unsuccessful so provided us with a floor standing fan which did resolve the problem. Unfortunately though sleep was extremely difficult as there was a bar/nightclub playing very loud music until around 3am, which was out of the hotels control but did definitely negatively affect our stay. However, we would consider staying again if we could have a room on the other side of the hotel.
Marian
Marian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 26 日
Lovely hotel in great location.
Very clean spacious room and very clean.
Carina
Carina,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 23 日
Once again, a lovely stay. Lovely staff on reception. Great room. Executive lounge was a lovely treat with very friendly staff in there. Perfect location. Convienient car park, much more reasonable than others in the area. Will absolutely be back. Thank you
Alison
Alison,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 4 月 21 日
Room was clean, staff friendly and polite. Buffet breakfast was good with plenty of choice. Hotel is located near to the train station just a short walk and it’s in the centre of Cardiff. Would use again if visiting Cardiff again.
Mark
Mark,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 4 月 21 日
Browns bar and restaurant was excellent. Breakfast I though mediocre, nothing special.
Room for the price I found to be rather small and basic. The hotel promotes meeting rooms for breakfast and yet the room has no desk to work on. Even Travellodge has that.
A minor thing but annoying. Toilet flush was behind the seat, therefore the lid wouldn't stay up. A pain if you're a bloke
Raymond
Raymond,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 13 日
We were expecting a swimming pool as it was advertised in the website but unfortunately the pool was already close.
Xedric
Xedric,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 11 日
Great location if you are traveling by train ! Its walking distance is perfect for the city center activities. Mattress was incredibly firm
JENNIFER
JENNIFER,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 9 日
Great breakfast, our room was clean but looked a little tired with a stained carpet and was booked for 3 people but only 2 cups/glasses provided. Air con could do with going lower than 18 it was so hot in there!
Also lift from car park not working not great with lots of luggage, and would be really helpful to have better directions to parking on your website as it was really tricky to find. I ended up calling and listened to the automated message with gave clearer instructions on parking and a postcode that worked in my sat nav.
Emma
Emma,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 7 日
Room was clean enough, although when we went to use the bathroom someone had already used it without flushing !!
Munazza
Munazza,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 4 月 2 日
Razvan
Razvan,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2026 年 3 月 28 日
Martin
Martin,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 3 月 23 日
The conference was well organised and the service couldn't have been better.
I was disappointed you charged extra for a mint tea after paying for an adfitional breakfast.
Sue
Sue,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 3 月 23 日
Staff always very kind and helpful, thought the gym was well equipped