My check-in experience was exceptional from start to finish. The staff went above and beyond—without even being asked, they promptly collected our luggage and delivered it to our room, which was a thoughtful and much-appreciated gesture. We were warmly welcomed at the front desk with complimentary bottled water, setting a great tone for our stay.
Every team member we encountered greeted us with a smile, creating a genuinely welcoming atmosphere throughout the property. I also appreciated how helpful the staff were when I had questions about directions and local dining recommendations—they were knowledgeable and eager to assist.
Overall, the service was outstanding and truly made our stay memorable.
Joyce F
Joyce F,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
kurt
kurt,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Thomas
Thomas,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
For what we paid for the room would have expected a better
Megan
Megan,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 14 日
Millard
Millard,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 9 日
Good stay
The check in was smooth, quick, & we easily checked in an hour before! The room served its purpose, was comfortable. The bed was clean! There were some small things, seemed like there were crumbs on the carpet that were not vaccumed on different areas of the carpet. There was a napkin stuffed in the peek hole on the door & room was a bit outdated. I would stay again if necessary.
Annmarie
Annmarie,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 9 日
Disappointed
Terrible. Room key and elevator key barely worked. Not enough towels and face cloths despite our reservation for 4 ppl. Wifi not free. Paid over $600 for one night and no free wifi? Parking is $31 but advertised for $25 on the website. Rooms are outdated and needs renovated.
Dorrian
Dorrian,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 2 日
Rachel
Rachel,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
Gavin
Gavin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
Darian
Darian,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 2 日
Kiala
Kiala,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Barb
Barb,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 25 日
CHERIE
CHERIE,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
The room itself was excellent. However, It was like Walmart to check in with maybe 10 check-in desks and only two reception people working Friday in the afternoon. The hotel is very difficult to navigate if you’re trying to get out to the street or to find coffee. The Illy coffee bar was closed the Friday, Saturday and Sunday we were there. But it was very interesting that the hotel was part of the GM renaissance center. And the proximity to the river was nice. Our room had an excellent view of the river and the city.
abby
abby,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 11 日
Bed bugs, rooms double booked, blocked exits
It was terrible!
From checking - rude staff. Several people at our conference had bed bugs in their room; others entered dirty rooms; some others had strangers trying to access their rooms after rooms were double booked.
I had no trash cans in my room.
To make matters worse, a grease fire in the kitchen on the top floor was initially dismissed by staff as regular cooking smells. When the building was evacuated, some of the stairwells and passageways were difficult to pass through and in one case, the fire exit door was locked. The fire marshal needs to go and check out the building and I am horrendously disappointed with Marriott where I stay on a frequent basis perhaps no more.
Samantha
Samantha,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
John
John,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Didn’t get the room I paid for, but it was still a nice last minute stay
Mahmoud
Mahmoud,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 9 日
Austin
Austin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 9 日
Daniel
Daniel,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Great location to downtown. Average amenities, only one hotel restaurant and bar. No coffee maker in the room, so have to go 20 floors down to get a coffee. Room was comfortable and clean with impressive views of the river and skyline.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 9 日
The property was well-maintained and clean
Gary
Gary,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Andrew
Andrew,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Amazing! The staff was so friendly and everything was clean and proper. Loved it
Edwin
Edwin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
Room was dusty especially around the windows. There was not any bath towels in the room. The towel holder by the sink kept falling off. The shower had black mold. When I got in the room the shower hand held .