Our stay was good, convenient location for visiting our family. Room was a good size and clean, only downside was the size of the bathroom - tiny! We were on the 3rd floor at the front of the building which noisy at night with people standing outside and traffic noise. Not awful but to be noted. Housekeeping was amazing, very thorough and friendly lady. They charge a resort fee which you are meant to be able to use as a credit for food etc, we used the Top of the Mark cocktail bar but then couldn’t use for that! Ordered room service, the dessert was a joke, trio of cheesecake, tiniest bites of cheese cake and only two and a biscuit!