The room was very good, large, nice view. Our main complaint was about the food at the Lava restaurant. Whatever we ordered in this restaurant, the food was very poor, overcooked or underdone, even hamburgers did not tast good.
Detlof
Detlof,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 9 日
Gary
Gary,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
The gardens are beautiful, the food at the Lava Restaurant was good but the rooms are dated.
Nory
Nory,7 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 4 日
The service was very poor. The phones in the room were not working , So had to walk to the building where the front desk was located. Asked for extra bottles of water and the staff said I need to talk to front desk. Felt the resort did not care for their guests.
Asked for a late check out extend by an hour - Not accommodated.
Did not feel welcomed.
Radhika
Radhika,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 1 日
Nice!
Sonia
Sonia,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Amazing location and gorgeous beachfront property. This place was immaculate and the staff were all friendly. They take great care making this place clean and beautiful. I would definitely stay here again!
Wendy
Wendy,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 19 日
While the hotel was clean, quite and comfortable there are drawbacks. The RumFire restaurant is closed the first half of the week thus limiting the places to eat on site. Very limited transportation off site. Very very minimal shopping as in only a small convenience store/snack store available.
Delora
Delora,6 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Overall great experience.
Brianna
Brianna,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 5 月 17 日
It was really nice. Would stay here again
LaRayne
LaRayne,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 14 日
The property is clean, beautiful and located right next to the ocean. There are some great restaurants and shopping nearby. We enjoyed the coffee shop on the property. The lady at the reception desk that checked us in was not very friendly, but she seemed like she had a cold and maybe she wasn’t feeling well.
Everybody else that worked on the property was wonderful and friendly. I would definitely recommend this property!
Victoria
Victoria,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 7 日
My only suggestion is more food options on site.
Danielle
Danielle,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
It’s a great location. Really close to a couple of shopping centers and restaurants. Great views for the beach front rooms. Had snorkeling gear, beach chairs, boogie boards, etc. to rent. They have activities to do everyday if you want. The snorkeling areas are great. The restaurant on the beach will bring your food/drinks to you. The worst part of the stay was the air conditioning didn’t get as cold as I like, but I like to sleep really cold. It was probably ~70-72 F. Overall, it was a really great experience. I would definitely recommend this stay.
Jacob
Jacob,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Excellent service !! Yoga was fun. Very nice
Dyana L
Dyana L,6 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Great location
John
John,7 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Wonderful property. We stayed on the beach side in an oceanfront room. It was perfect. Both restaurants on site were good - especially Rum Fire. Will definitely return to this property.
Veronica Marie
Veronica Marie,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 22 日
Jeff
Jeff,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Tiffany
Tiffany,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Excellent!
Stephen D
Stephen D,8 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 13 日
Our room was beautifully decorated, very clean comfortable and the ocean view was breath taking. We loved our stay at the Sheraton Kauai Resort.
Sherry
Sherry,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Van
Van,2 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Lynora
Lynora,11 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Me and my wife had an amazing time, the staff was very friendly and accommodating. The resort was beautiful and the view even more beautiful. Food from restraunts was excellent, room service wonderful aswell. There is a small store/Cafe with essentials also a laundry room on resort. If you're lucky you'll be there on Monday night or Thursday for the ʻAuliʻi Lūʻau they put on a heck of a show thank you all for you're hospitality. We got lucky and saw a monk seal on the beach also down the beach we're turtles on beach resting. Tide pools with all kinds of sea life. And reef outfront on beach for snorkleing.
Aloha