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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville

Choose dates to view prices

Located near the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers a warm welcome with to-go breakfast and laundry facilities. Connect to in-room WiFi, grill up some dinner at the barbecue grills or grab a coffee/tea in the lobby.

Reviews

7.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (8)

  • Housekeeping (on request)
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY465
CNY549 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
WoodSpring Suites Knoxville West
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 502 reviews
The price is CNY559
CNY661 total
includes taxes & fees
Dec 10 - Dec 11
WoodSpring Suites Knoxville West
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About the neighborhood

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 4 min walk - 0.4 km
  • Regal Downtown West - 7 min walk - 0.7 km
  • West Hills Tennis Center - 11 min walk - 0.9 km
  • Regal Cinebarre West Town Mall - 14 min walk - 1.2 km
  • University of Tennessee - 9 min drive - 16.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬9 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Jim 'N Nick's Bar-B-Q - ‬10 min walk
  • ‪King Gyro - ‬8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

When you stay at Extended Stay America Suites Knoxville West Hills, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Neyland Stadium and Thompson–Boling Arena are within a short drive.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Built in 1990
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping on request (surcharge)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Does Extended Stay America Suites Knoxville West Hills offer free cancellation for a full refund?

Yes, Extended Stay America Suites Knoxville West Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites Knoxville West Hills?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Suites Knoxville West Hills?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Extended Stay America Suites Knoxville West Hills and nearby?

Have fun during the warmer months with activities nearby such as hiking. Extended Stay America Suites Knoxville West Hills also has a picnic area.

Does Extended Stay America Suites Knoxville West Hills have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Extended Stay America Suites Knoxville West Hills like?

Extended Stay America Suites Knoxville West Hills is a short 5-minute walk from West Town Mall and 7 minutes' walk from Regal Downtown West.

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Reviews

Extended Stay America Suites Knoxville West Hills Reviews

7.0

Good

7.2

Cleanliness

8.4

Location

7.8

Staff & service

6.0

Eco-friendliness

6.8

Property conditions & facilities

Popular mentions

Service staff
Room
Location
Children
Restaurant

Reviews

10/10 Exceptional

the staff is great!!
Cheryl, 1-night trip

6/10 Good

Prepackaged food.
Bert, 1-night trip

6/10 Good

Great people, great bed, room not the best

The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.
Tammy, 1-night trip

10/10 Exceptional

I liked that it was convenient to everything.
Andrea, 1-night trip

6/10 Good

You tricked me!

This is the place for you! But only if you're looking for guests walking around the lobby, drinking liquor from a bottle, 30+ hairs in your shower, and just mini muffins as your "free breakfast"! The guest ratings did not match the actual hotel stay...
1-night trip

10/10 Exceptional

Great
David, 1-night trip

6/10 Good

Smelled of smoke

My boyfriend and I were only there to sleep, so we didn't get the fully experience of the hotel. However, as soon as we walked into the lobby to check in, we smelled strong smoke from cigarettes. The odor kind of went away as we walked closer to the hotel room, but we could still smell it a little.
1-night trip

8/10 Very good

Nice clean hotel
Barbara, 1-night trip

4/10 Fair

I saw an accurate review too late. Had I not paid in advance, I would have hi tailed it out. Tons of smoke in the lobby and it got worse headed to the room. Our room initially smelled of paint, which I thought was a blessing. The smoke overpowered that paint in a hurry. Towels were either just folded again after animal bathing, or just naturally hairy. Wear your shoes at all times. For the first time ever I put a chair to help secure the door. I know it was not an expensive option, but since it was close to destination. Highly advise, KEEP LOOKING
kenneth, 1-night trip

2/10 Poor

Filthy, dirty room. This should not be an American option. Go to India if you want something comparable.
Jim, 1-night trip

8/10 Very good

We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.
Russell, 1-night trip

10/10 Exceptional

Great supportive staff, centrally located, clean and quiet
3-night trip

2/10 Poor

Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall
Silvana, 1-night trip

8/10 Very good

While the area was nice and the staff seemed friendly with the limited amount of interaction we had. Only minor complaint was there were no plastic cups in the bathroom. If you were planning on staying there more than a few days and want to use the kitchen to cook food instead of eating out you will need to bring your own pots and pans and dining ware. Or rent it from the hotel. I do understand why they rent it out because they have to make sure that it is clean properly after you leave. Their on site breakfast options are coffee, oatmeal and granola bars. But there are plenty of places to get breakfast in the area. I would consider staying here again if I need to go back to Knoxville.
Louis, 4-night trip

2/10 Poor

Was not clean and unpleasant odors
Teresa, 2-night trip

2/10 Poor

Well, I get in my room and there is piss and pubic hair that isn’t mine, all over the toilet and what I can only guess is semen along with burn marks on the sheets that haven’t been washed, so there’s that. Not to mention the homeless roaming the parking lot looking for things to take so I won’t be sleeping much tonight and instead watching my vehicle. I want my $84 back. This place is worth $35 a night MAX.
Joshua, 1-night trip

2/10 Poor

Disgusting place
Joseph, 3-night trip

2/10 Poor

Location and my room was dirty, very poor housekeeping.
Penny, 1-night trip

10/10 Exceptional

The best extended stay in Knoxville!

All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
5-night trip

10/10 Exceptional

I enjoyed my short stay there.
Dennis, 1-night trip

10/10 Exceptional

Great place
Sabrina, 1-night trip

2/10 Poor

Spacious room, good location, worst smell ever

The cigarette and pot smoke smell at this property was unbearable, especially for a family trip with kids (traveling for a funeral, no less). I know this area of Knoxville well and assumed the hotel would be in much better condition than it was. The room was had was large, but we couldn't bear to stay in it due to the overwhelming smells in the room, lobby and hallways. I got a refund for one of three nights, wish it was more. This place is a mess.
3-night trip

8/10 Very good

OK. Hotel

Pretty decent hotel for the price
Shaun, 1-night trip

6/10 Good

It was close to my family .
Walter, 2-night trip

2/10 Poor

Horrible smell filled the entire room and room looked like a bull ran through it
Evan, 1-night trip