The Westin San Francisco’s main appeal is its historic building and central Union Square location, but overall the stay was disappointing compared to other Westin properties I have experienced. The main entrance was closed for repairs, leaving guests to enter through a side street that did not feel grand or welcoming. We stayed in a corner suite that was spacious, but the furniture was scratched, the bed frame was held together with painters tape, and the windows were so rusted that only one panel could be opened. The air inside felt stale and dusty, leaving us coughing at night. Staff at the front desk and café seemed disengaged, although housekeeping was very friendly and helpful. Do not expect the modern refreshed feel of other Westin locations, outside of the location itself the property falls short, especially given the high cost and lack of amenities such as a pool.