Cantón Upala Hotels

"The restaurant that was open had a great view. Roy, Arturo, and Victor provided great service. The property was very well kept and the offerings were wonderful."

"This was one of the most unique and amazing place my wife and I have stayed. My kids absolutely had a blast. The adventures around this property are a lot of fun at a reasonable price. Make sure to bring bug spray. "

"The property was absolutely stunning! Beautifully built with an eye to the comfort of guests and respectful of the natural beauty upon which it was built. The owners and hosts, Roger and Rosie, are amongst the kindest and most hospitable people I have met on our travels. We only had two nights here but this place calls for a longer stay where you can enjoy the beauty and tranquility of the place. Next time! "

"This hotel was amazing. When we arrived they greeted us with a welcome cocktail which we enjoyed in the open air restaurant/bar overlooking Lake Arenal. the room was clean and very pretty. The rooms are individual casitas with small patios in front overlooking the lake. We had a small fridge and a coffee maker in the room, very handy for enjoying morning coffee on our patio with beautiful views. There are 2 pools, one heated, also overlooking the lake. the entire property is meticulously maintained with lawns and lush flowers and vegetation. And the best part is the extremely friendly and helpful staff. "

"⭐️⭐️⭐️⭐️⭐️ 10/10 — A Truly Magical Experience at Río Perdido Río Perdido is one of the most extraordinary resorts we’ve ever visited — a hidden gem that exceeds expectations in every way. From the moment we arrived, the staff welcomed us with genuine warmth and hospitality. The maids, servers, concierge team, and everyone on site were unfailingly kind, attentive, and made us feel like we were among friends. The resort itself is stunning. Set within a private preserve of forests, canyons, and geothermal wonders, every view feels like a postcard. The thermal river is unforgettable — relaxing, healing, and unlike anything you’ll experience elsewhere. We loved the beautiful hiking trails, restorative yoga sessions, and exhilarating zip-lining. The food was exceptional across all restaurants, with fresh ingredients, great flavours, and flawless service. Every meal felt special. A true highlight was meeting Gabriel and his father — two of the most gracious, passionate people you’ll ever meet. Their love for the land, the community, and the guest experience shines through in every detail of the resort. Río Perdido is magical in every category: service, nature, activities, food, and atmosphere. We can’t recommend it highly enough and will absolutely be returning."

"Staff and clean room"

"The staff were very friendly and helpful. The room was clean and comfortable. The pool and grounds are wonderful, an oasis in the midst of the city. Will definitely stay again!"

"Better than advertised"

"Very nice clean rooms comfortable beds lots to do and the staff was top notch! Very polite and helpful especially with our older mother who was with us. Food choices were broad enough that everyone found something they liked restaurant and bar on the grounds and the adventure tours were super fun! Our adult kids had a great time!"