La Romana Hotels

"Nice room, clean spacious. Beautiful ocean view rooms. Staff needs help and training. Restaurant service is slow and food servicable. Staff does not taken ownership of their responsibilities and the little things go unattended to. Close to the cruise. Be aware of the taxes 10%, plus 18% VAT tax. "

"Everything good only the food not what I spect !!"

"The people "

"We stayed at a studio. It is roomy for two people. Air conditioner works even though you do not need it most of the time (in March). The staff is nice and friendly. Host is very responsive. Beach is across the street. The ocean is shallow which is good for children. There are restaurants and small shops nearby."

"El Hotel en relación calidad precio está bien. Las habitaciones se sienten limpias"

"Sadly, my stay at this property was not great. It felt like I was staying in a compound where it was only safe to venture out during daylight. Communication was awful especially regarding the problems with running or hot water. The food was mediocre at best. I listened to dogs barking throughout the night, every night. I was awoken at 7am on Saturday morning to a voice over a loud speaker. I don’t speak Spanish, so I had no idea what was happening and I was scared. Eventually I was able to figure out he was preaching. The pool area was beautiful and the gym was very good. "

"Beautiful Property, Not a True Luxury Experience At $1,500+ per night, the expectation is a seamless luxury experience. Casa de Campo is visually beautiful, but service and value did not match the price. Check-in required a 25+ minute wait for a “concierge check-in”, while 2 front desk agents remained unoccupied, yet there was no meaningful property overview or proactive assistance. The room was standard at best and consistently humid. We had booked expecting a hot tub, but only select rooms in another section section of the resort have them. Even after a partial adjustment through Expedia, the value was not there. The main pool shows visible wear, and overall upkeep does not reflect a luxury rate. Concierge service lacked initiative. When restaurants were full, we had to prompt alternatives. There was also confusion about what our stay included, despite the high rate, it covered no meals or experiences, only the room and a golf cart. Dining was good overall. Breakfast at Lago stood out thanks to Jael, who delivered the only truly five-star service we experienced. The property and golf course are beautiful, but service precision, clarity, and overall value fall short of true luxury standards. "

"The staff was amazing and the place is nice. Unfortunately our last night there the hotel didn’t have water and we couldn’t shower. But, beside that it was a good experience. "

"Amazing staff. Very friendly, hotel is very cute and comfortable, room is clean and amenities are handy. Will definitely come here again!"