Alta Verapaz Hotels

"My stay at hotel el Recreo was very nice, very clean, AC in the room was very good. Staff was friendly and very polite. "

"The property was nice and had beautiful surroundings. Room conditions were mediocre "

"El personal es amable y ven como solucionan, lugar lindo en medio de la naturaleza."

"Lovely garden and room nicely decorated."

"Perfect location, staff was wonderful"

"Great experiance "

"The room was very small. The bathroom floor was one step higher than the room, which could be dangerous when one gets up at night to use it due to poor lighting and sleepiness. However, these are all minor issues comparing with what we encountered upon check-in at the front desk. We were told that while Expedia informed the hotel of my reservation, it didn't send the payment to the hotel, so I had to pay to the hotel. I made a credit card payment as demanded, and recieved only a credit card receipt but no hotel receipt stating the purpose of the charge. Later on, after multiple inquires about the double payments, the hotel conceded that their receptionist had made a mistake and the payment "was cancelled". After more than 10 days, the payment is still on my credit card account and further inquiries from me received no response from the hotel."

"Excellent hotel with great service and nice food! lovely way to reconnect with nature."

"Me gustó muchísimo la comodidad de las habitaciones, su limpieza y lo amplias que son. La comida del restaurante es algo cara, pero es muy sabrosa. "