Hotels in Playacar

"Always a great experience, they will see us again "

"We loved the jungle setting to the grounds, the beds were very comfortable, the buffet food was very good and varied pretty well every day. Excellent pools and access to the beach. Super friendly staff everywhere. "

"We had a great vacation during Christmas 2025 at Viva Maya. Large buffet with lots of different options, and when the buffet was closed they have a kitchen by the pool. Make sure to make reservations for the A La Carte restaurants right when you arrive for the rest of your stay, you will not get in same day or even 1 day before. The mexican restaurant and staff there were so much fun. The staff that stood out for us were Jose Luis at Cafe Maya, which has the best coffee, frappes, and smoothies. Luis who worked at adult pool December 27. And the other gentleman I forgot to take his name down, who was working adult pool Dec 25 & 26. He was so patient, quick, nice and respectful. The adult pool was the best. Zero noise except for the birds. Own bar and bathroom. That is usually the only place you can get a chair as well as the beach was always filled with people putting their towels on it. The location is very safe as it is a gated community with homes and resorts and golf course. Even going out of the resort it was lovely seeing Playacar and the ruins that are very close, which you can rent bikes for free and get there within minutes. There was no wifi in the room at all, and when you were in a spot that is populated the wifi stopped working. We were on the 3rd floor (top) if that makes a difference. Insanely talented shows at 9:30pm each night, was better than our Cirque du Soleil show we went to. Would absolutely recommend and go to this resort again. "

"Everything and staff very friendly and helpful "

"This is the perfect location for the guest that want to go to Cozumel and go out in Playa Del Carmen. The staff and amenities are outstanding! We were very impressed with the food and the alcohol quality. We had a great stay and even became Elite members. PM me for more information We also received the Expedia VIP resort credits "

"The property was great. The was where we spent most of our time, but the beach was great too. Just a little rough for us old folks. Only complaint is more outlets in the rooms. The staff was fabulous. I understand it will be going through a remodel this spring. I hope they are able to retain the staff because they were the best. "

"Incredible resort. "

"The workers at the resort are all friendly and always work hard to keep all areas clean. We enjoyed the Steakhouse and Shanghai restaurants the most. The bartenders are quick and the drinks are all delicious. We had a fantastic week! "

"Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services."