"We stayed two nights in Athens before our family reunion cruise. The hotel location is in center of Athens and just 10 minutes walk to the life style area of Plaka. Our room is clean and beds are good. However, the room has not enough lights and is too dark that you cannot do and find anything. I encountered an incident with a male receptionist at the last day morning when I want to take breakfast at the hotel lounge. He spoke in lengthly and flowery sentences and with in-appropriate vocabulary, that he told me I was not authorised to eat in their lounge because the computer did not carry my check-in record (after I stayed two nights!!!). Things were finally straightened. Overall, I wanted to praised the house keeping staff and also the customer services manager Joanna whom was very helpful on booking car transfers and managing my luggage.
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