Hotels in Laguna Hills

"The resort was beautiful. Staff were always very lovely, food was delicious, and we found that we did not want to leave the resort as it was already perfect for whale watching, sunrises, and sunsets at the Arch. The only comment we have was the state of our room. We think rooms need a bit of an upgrade, especially ventilation in the bathrooms and maybe a bug net for the backyard door. Nonetheless the bed and room were very comfortable and spacious. We also wished for a bit more direction and instruction about what we could/could not access, and at some busy hours we would have to ring several times to reach concierge for a golf cart to transport us. Often we had to make reservations for dinner at restaurants yet they were nearly empty most times we went. Overall would highly recommend this beautiful resort!"

"Staff was very nice and the room was awesome! Food on premise was also very good, but expensive "

"Very helpful staff"

"We had the BEST time! Secrets is an incredible resort with so many amenities. I’d like to give a few shout outs to some of the staff that made our trip so memorable. Narciso checked on us every single day by the pool to make sure we were being taken care of and were satisfied with our cabana. Charlie (Carlos) our hibachi chef was SO MUCH FUN! We had the best time at dinner and his fun personality made the experience even better! Diana was also absolutely amazing and made sure we had the best time. She also helped us make a reservation to the hibachi restaurant the day after we took our engagement photos and that was so nice! Angel took care of us by the pool and he never let our drinks get empty! He has an amazing personality and is so funny! Overall we had the most amazing time and it’s all thanks to your staff! They are what makes Secrets so special! Five stars, 10 out of 10! We will absolutely be back! "

"I would definitely recommend Decameron to anyone. The staff are incredibly friendly and accommodating, making our experience truly enjoyable. great, friendly and accommodating to needs. Food was great and the bar tenders were amazing. Big shout out to Juan for being the best bar tender. I will definitely be going back."

"I had the most amazing time at this resort. The service is outstanding and nothing I’ve ever experienced before. They made me feel special every single day as I was there on a solo vacation celebrating my birthday. The butlers and managers are exceptional. Victor and Sergio are awesome. I believe they’re are managers. So personable and welcoming. I had the pleasure of Jonathan, Lidia, Daniel, and Elvis as butlers for the few days I was there, and all extremely helpful and attentive. I was sad to leave but I will be back every year no doubt about it. The food was 10/10. Service 20/10. Worth every penny. Book!!"

"We loved our stay and will be back! Rooms were clean, staff very attentive, property is beautiful and food options are great. Tortugas is the best!"

"Very helpful and friendly staff "

"Todos de check in a check out muy amables. Sorprendentemente la comida en los restaurantes muy rica. Muy tipica, nada white wash. Todos siempre muy buena onda con disponibilidad a ayudar. Mi unica queja fue que nos tomo un dia encontrar el kids zone. "