可以免费取消我在珍娜河民宿的预订并获得全额退款吗？

是的，珍娜河民宿在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

珍娜河民宿是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

珍娜河民宿提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 USD 100。

何时可在珍娜河民宿办理入住和退房？

开始办理入住：13:00；停止办理入住：20:00。退房时间为 11:00。提供无接触办理入住和无接触办理退房服务。

在珍娜河民宿及其附近有什么游览观光项目？

附近的玩乐活动包括自行车租赁、徒步活动和溜索速降。附近的其他娱乐活动包括温泉。不妨到室外泳池游个泳，也可以使用此民宿的其他服务设施，比如季节性开放的室外游泳池和蒸汽浴室。珍娜河民宿也拥有SPA 服务和野餐区，以及花园。

珍娜河民宿店内或附近是否有餐厅？

是的，有一家店内餐厅。

珍娜河民宿配备任何户外私人空间吗?

是的，每间房间都有阳台。

珍娜河民宿周边区域环境如何？

从珍娜河民宿仅需2 分钟步行可至阿蒂特兰湖。

巴纳哈契珍娜河民宿住宿优惠| Hotels.com 好订网

Q: 珍娜河民宿是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 珍娜河民宿店内或附近是否有餐厅？

是的，有一家店内餐厅。

Q: 珍娜河民宿配备任何户外私人空间吗?

是的，每间房间都有阳台。

10/10 绝佳

2025 年 12 月 23 日

Clean rooms, gorgeous hotel with a lovely pool. Amazing staff; I was able to get my shoes cleaned here along with my laundry. The breakfast is good and we are at the Syrian restaurant they have in the hotel (also amazing). They have two cute cats roaming around and amazing drinks at the bar. The biggest perk is probably the tuktuk driver Lino, who you can message for a ride when necessary (7 am to 7 pm usually). Staff always helps with your luggage and were so helpful. I checked out before breakfast and the had some yogurt, fruit and granola put aside for me to take in the morning.

Nehha，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 23 日

I never write reviews but this place was exceptional. Incredible views. The staff were above and beyond. More than accommodating with English, provided contacts and translations for transportation and recommendations of places to see. The food was excellent. Truly a wonderful stay.

Marinna，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 18 日

Cool room. Clean and unique. Restaurant and bar onsite. Bad cell reception and TV not great. Was a bit noisy at night with cars and dogs barking.

Richard，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 15 日

Die Zimmer waren super

Paul，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 12 日

Jenna’s is in a magical setting on the side of a hill with a great view of the lake and volcanoes. The front desk folks were incredibly helpful in getting Tuktuks to town and transport to Antigua coordinated. We had the pre fixe dinner which was delicious. I would recommend bringing a beanie and a fleece jacket as mornings on the lake can be a little chilly.

Angela，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 6 日

Todo bien!

Paul，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 5 日

⭐️⭐️⭐️⭐️⭐️ 5/5 – An Unforgettable Stay at Jenna’s BnB! I can’t say enough great things about our experience at Jenna’s B&B. From the moment we arrived, everything felt warm, welcoming, and thoughtfully handled. The property is beautiful, peaceful, and perfect for a romantic getaway — but what truly made our stay exceptional was the incredible service. A huge shoutout to Adrina, who went above and beyond for us. She helped me plan a surprise proposal from beginning to end, coordinating every little detail with so much care and enthusiasm. She made sure we were comfortable, informed, and taken care of throughout our entire stay. Thanks to her guidance and support, the proposal went perfectly — something we’ll remember for the rest of our lives. If you’re looking for a place that feels special, personal, and genuinely cared for, Jenna’s B&B is the place to be. We left with full hearts and unforgettable memories. Highly, highly recommended!

Kurt，2 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 30 日

Absolutely beautiful place! Adrina was super helpful answering all of our questions and providing recommendations about what to do in the area and how to do them.

Fernando，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 21 日

Amazing location with views over the lake and volcanoes to die for. Particularly true at and after sunset. The room we were staying at (Armadillo) was very comfortable, a bit on the smaller side but perfect for 2 people, with a nice balcony. Breakfast was tasty (only one option - traditional chapin breakfast - that's included in the room rate, and a few other paid for options). The team is very friendly and helpful. Wifi works usually well, although may require a bit juggling of multiple networks. 5 parking spots available. Nice pool area in the lower part of the property, although we didn't use it much (pool is not heated).

Marwan，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 10 日

Meegan，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 7 日

Such a beautiful spot! It is well worth being a little outside of town to have such a lovely place. And it is very easy and quick to get to the main streets of Panajachel and the docks from here - 10 mins or less and they have a Tuktuk driver you can text to come get you!

Taylor，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 27 日

We had a LOVELY stay. Amazing staff, great drinks, great breakfast and dinner options. Even the bathtub had a view of the lake! We loved the porch and slept like babies. It is outside of town but it's a quick 25 quetzal pp tuk tuk to town!

Nora，4 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 8 日

Xavier，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 19 日

Beautiful stay at Jenna's Bed and Breakfast

Kimberly，4 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 16 日

Awesome spot with an amazing view of Lake Atitlán

Just a 5-minute tuk-tuk ride from both Panajachel and Santa Catarina Palopó, the location is super convenient yet tucked away in a quiet, peaceful area where you’ll truly find relaxation. I stayed in the Iguana room, which was great. It doesn’t have a fridge, but the restaurant and kitchen area downstairs can keep your items refrigerated if needed. Very practical! Although I didn’t get a chance to try the bar, I had dinner at the restaurant and was impressed—the Syrian dish was absolutely exquisite and paired perfectly with the wine I brought. (There’s a Q50 corkage fee, which I found very reasonable given the quality of the food and the priceless view). The property also has a traditional Mayan sauna, which I didn’t get to try this time but definitely will in the future. It’s all done in a traditional, manual way, so you need to arrange it in advance. I highly recommend guests take advantage of this unique and relaxing experience in nature. And finally, a big thank-you to Federico (Argentina), Andrea (Colombia), and Stephanie (Honduras)—such a warm, kind, and welcoming team. A lovely melting pot of hospitality!

JIN BUM，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 16 日

Me gustó: * Habitaciones bonitas y personalizadas. * Entorno natural, tranquilo y lejos del ruido del centro. * Bonita vista al lago. * Desayuno muy bueno. * Recomendación de taxi de confianza: Sr. Lino, excelente servicio. A considerar: * No está cerca del centro de Panajachel; se requiere taxi. * Muchas escaleras, lo que puede ser difícil para algunas personas. * Por la naturaleza cercana, es común encontrar algunos insectos. * El servicio de internet es inestable.

Daniel，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 15 日

Stephanie，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 12 日

ana casas，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 2 日

Cristian，1 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 1 日

Excellent service and personal services.

Emill Jose，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 25 日

Excelente

SERGIO，2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 21 日

Excellent hotel. The staff was gracious and responsive. The food was outstanding. Plus, the view is out of this world. Loved my time at this hotel. 10/10 recommend.

VICTORIA，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 20 日

Beautiful views in the morning. Great breakfast with incredibly kind staff. They also have their own Tuk Tuk that can take you down to the boat area to see the other villages or down into the town for only 15 Quetzales a person - or its about a 30 minute walk.

Madison，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 18 日

naturally: ⸻ The staff here are truly exceptional—especially bartender Fede, manager Andrea, and Stephanie. They went above and beyond to be flexible and accommodating during an excruciating personal time for me, and I’ll never forget their kindness. The place itself is a total respite, offering unobstructed views of the volcano and lake—absolutely breathtaking, million-dollar views at an affordable price. The Lebanese cuisine is excellent, a refreshing and delicious break from the local fare. Combine that with outstanding service, and you have the perfect escape.

Adriana，4 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 14 日

Great customer service! Left some things behind and Yvan made reuniting with them in Antigua possible!! 100% recommend!!

Blanca，4 晚家庭旅行

Expedia真实住客点评

珍娜河民宿

Jenna's River Bed & Breakfast

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Deluxe Yurt, 1 queen bed, Lake view (Armadillo)

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Design Yurt, lake view, 1king bed (Lion)

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Deluxe Yurt, Lake view, 1 queen bed (Quetzal)

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Deluxe Yurt, 1 queen bed and 3 single beds (Caiman)

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木屋 (Jaguar)

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Deluxe Yurt, Lake view, 1 queen bed (Iguana)

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Deluxe Yurt, Lake view, 1 queen bed (Owl)

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常见问题

可以免费取消我在珍娜河民宿的预订并获得全额退款吗？

珍娜河民宿有游泳池吗？

珍娜河民宿是否允许携带宠物入住？

珍娜河民宿是否有停车场？

珍娜河民宿提供机场接驳班车吗？

何时可在珍娜河民宿办理入住和退房？